Cruise Critic Forums

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CC decided to go backwards in tech by creating a poorly designed webpage that is supposed to be user friendly. Because of this, they have dropped connection with other mobile apps and destroyed CC app. To me, this is utterly insane. All the major websites have apps- Gmail, FB, eBay, BofA, etc. I work in the industry. My husband also works in tech and agreed that not supporting apps is ridiculous. Basically, instead of the site and an app conforming to what users are currently doing but making it more efficient, we would have anticipated new features that have requested in the past vs a “mobile version” web page. So it’s the users who have the conform to the change. Granted, there are always changes that you have to adapt to when there’s a major roll-out. But it appears that the project methodology (including business requirements, use cases, which can then be looked at by a talented UI designer) was a huge Charlie Foxtrot.

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I have been using this app for awhile, no issues. But they have started dropping irrelevant or vaguely related photos or other graphics into the listing of topic threads. I used to enjoy scrolling through topics in various areas of the blog, but no more! I have to keep scrolling past full-screen graphics when all I want to see is a text listing of thread titles. By the time this is read, I will have deleted the app. I did send a query to one of the admins asking if there was an option to turn off the verbal junk; I got no response.

The recent update seems to have broken the ability to view only your subscribed forums. When I look in the subscribed forums tab it says “No Forums” even though I have subscribed to many. Everything works fine on the website, just the iPhone app has this problem. Overall I like CC and get a lot on interesting and useful information from the site. Yes there are some anal people who love to criticize newcomers or anyone who asks what they consider to be a dumb question. I just ignore them, most people are helpful.

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Everyone’s having the same problem, unable to login. This has been discussed with Moderators on the CC forum. What happened was, when CC updated their forums to the new UI, this app did not get updated along with it. It’s still using the old UI; hence, our login problems. The developer of this app pushed out an update about a month ago, but it was merely a maintenance update to the old app using the old forum UI. CC does not know why the dev did this. They are currently working to have this app updated to the new UI.

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I don’t use the app regularly, but when I do, I expect it to work and be updated as other apps regularly are, which apparently it hasn’t. As others have noted, accessing Cruise Critic boards via a browser still works. When opening the app I get one of the following message: —Log In Failed, There is a problem with the forum. Please contact the forum admin or try again later. I try to log in, and get the above message, even though I’m using the correct information. Plus, I’ve yet, after much searching, to find a way to contact the forum admin. In the past, I found this app useful and easier to navigate than via the browser, but it looks like the browser will have to do. Very frustrating, but hoping the app issues are addressed.