Crowdtap Surveys & Opinions

I’ve been with crowdtap for over a year! And I’ve enjoyed being with them even through the changes, right now I’m here to talk about the current app. It’s been frustrating that I always receive a link and when I click on it it never goes to the app it always goes to the mobile site. And the questions on the mobile site are not in sync with the app so you don’t get to answer all of the questions just on one place you have to log in on the app and the website and sometimes the site functions as if the user is trying to cheat and it locks you out or freezes questions. When all a person wants to do is just fill out all of the questions? Why can’t all the questions just be on the app just as they are on the website? Thank you.

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So I don’t usually review apps, but I want to make sure that nobody wastes their time on an app that you could potentially put time and effort into, only to get banned for no reason so they don’t have to pay you. I signed up for CrowdTap and thought it would be a good app to earn some rewards with on the side. Now, I take my responses to surveys extremely seriously and strive to always give thoughtful, real, detailed responses. Last week after one day of using the app, I woke up the next morning to discover that I was banned. I was extremely confused as I had only done 3 or 4 surveys and had taken my sweet time to make sure the responses were detailed. I submitted a ticket through their support system, and support didn’t get back to me until a FULL WEEK LATER. The reason I was given by the support staff for my INSTANT BAN was that there was “suspicious account activity” on my account....uh....what? So I asked for specifics: a legitimate example or instance of why they thought my account had “suspicious activity” and was replied to by the same support staff that my account was banned for “low quality responses”. So when I pressed them on why my account was banned, they gave me a completely unrelated and different reason and don’t realize how that could be troublesome? STAY AWAY FROM THIS APP IF YOU CARE ABOUT ACTUALLY EARNING REWARDS WITH YOUR RESPONSES.

I have been apart of Crowdtap for several months already. They only thing is for the past couple months I haven’t been able to sit down on my laptop and answer all my questions like I use to. I was checking my email this morning and noticed I got an email from Crowdtap, I was so excited to read that they now have an app. So I IMMEDIATELY downloaded it, I logged into my account and got right to answering. I love it. Everything works great so far. All my points were there. I love how they have the little squares in different colors to click on. I will definitely be able to be more active now with this app. Thank you so much Crowdtap! Great job!!!

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This app would be amazing if they’d ever let me take more surveys! I’ve had this app for probably just over a month now, maybe longer. In the first day they let me take a ton of surveys, mostly ones to get me acquainted with how the app works. I personally think that that’s a great method of training users. The issue is once I did all of those surveys it dwindled to about three surveys every other day and then to none. Today was the first day in about two weeks that I’ve gotten surveys. I got two and they were only one question and three points each. I check the app multiple times a day and although I’ll continue checking and keep the app on my phone, it seems useless to both me and Crowdtap if they don’t let me do what the app is designed for. Five stars for the design and easy usability, four star deduction for me not being able to do anything with it.

Crowdtap app has come a long way since I started using it a few months ago. Lots of bugs/glitches have been worked out and most of the questions/topics seem to be moving over to the app now. Super easy to use/follow, Crowdtap is an online survey that actually pays you for your opinions and doesn’t string users along with empty promises of gift cards that never come! Crowdtap’s Customer Support is usually quick to respond when you need them, and always friendly, professional and proactive in their responses (in my experience). Great app!