Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
Be Notified When Customers Reach Out Offline? We send notifications directly to your devices so you stay up to date. Not replying? We forward chats right to your email, allowing you to directly reply to your visitor by email. Your reply will be forwarded to your Crisp interface and to your visitor’s email so that they have a transcript for reference. We keep up everything synced! Live Chat Add our live chat to your website and talk to your customers real-time. Our chatbox is customizable and multilingual to adapt to your store. With MagicType, reply faster to your users by seeing what they’re writing in real-time. Plus, with GIF, smileys, and file sharing, live chat has never had so much flavor. You can even integrate Crisp with other channels, such as Facebook Messenger, Telegram, SMS and email. Your Team Will Love It With a fresh and modern interface, your team will thrive thanks to this efficient, easy-to-use tool. Crisp supports working hours as well, so that your employees won’t be notified outside of their working hours. You can also send private notes to make sure that information does not disappear, and be notified and see what your colleagues are writing. The best part? Crisp is integrated with Zendesk and Slack, so you can keep using your existing tools.
