Copilot BOSS

Needs to add a recycle bin feature to prevent accidental deletion. The drives internal software is a little buggy.

Won’t connect to the app on iphone7plus. I bought it specifically to back up photos from phone. Worked exactly ONE time. Spent three hours on Seagate/Lacie tech support yesterday and got absolutely no help. Tech person was clueless. She scheduled a tech appt with a specialist for this morning. They didn’t keep appt. I called them, they said I need to be ready to take their call anytime in the next 24 hours. So I’m supposed to skip work and also not use my phone for 24 hours....and stay up all night? I bet they never call. This think is expensive for a one-use item. UPDATE: I called Seagate Lacie back and explained the situation again. I was connected with someone on their escalation team. She verified that the unit was defective. They sent a prepaid label for its return. Will recover my data send that to me on an external hard drive and also send a replacement Copilot BOSS. Perfect!

Easy to use and all the functions I need to browse, view, prune, re-arrange, transfer, backup and duplicate - to and from USB (a&c) SD, internal & ext HDs, phones, tablets etc.. all the extensive app features are laid out where they make sense... It turned on and worked. iPhone connected and immediately prompted a direct link to the app download. Immediately viewed and transferred 4k videos to and from USB and SD drive with no playback delay or jitter whatsoever (due to the direct connection, I assume) Case build is dynamite...it’s a little heavy, but not very.... power and drive capacity visible on the front face is a great feature as well. Charges through the phone data cable as well as the female USB ports. You can sense the attention to detail in the design aspects. It’s addressed several pesky holes in the new market successfully. Looking forward to inserting this into my workflow for multiple uses.

Excellent features, but it won’t play back my DJI 4K video! Like owning a Corvette that will only go 58 mph!

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Buggy at best, when is the update ?