Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Here's an easy way to track your customer requests even when you are mobile via Comodo One (C1) Mobile! C1 Mobile is a mobile version of Comodo One platform. With Service Desk (ticket management) which is part of C1 platform, it allows you to view, create, track, manage tickets, update ticket info and more wherever you are and whenever you want. C1 Mobile application enables overall view on tickets by categorization and provides easy way to support customer request. All these amazing features are now available for mobile and FREE. Features: - Create new tickets - Edit info and details of tickets - Total view on open, assigned to you, overdue and unassigned tickets - Get ticket updates and alerts as notifications on your mobile device - And more..