Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Enhance your journey of inspiration and experience the Canadian Museum for Human Rights. The first of its kind for any museum in the world, the CMHR App contains a fully accessible self-guided tour (using audio, images, text and video), interactive map, mood meter, online ticketing, information to help plan your visit, and more. About the app: • An audio guide – including the voices of Museum staff members – describes each gallery and provides highlights of exhibits and architecture. Text-based transcripts can also be viewed. Image galleries and video create a rich, interactive experience. • A “Near Me” mode connects your device through low-frequency “iBeacons” to over 120 Universal Access Points (UAPs) located throughout the Museum. Designed to assist visitors who are blind or have low vision, this feature provides an opportunity for all visitors to experience key exhibit highlights. You can also type in the UAP number to access the exhibit information from anywhere. This is the first use of iBeacon technology in a Canadian cultural institution, and the largest such use in the world. • An interactive panorama feature from the Israel Asper Tower of Hope and the Indigenous Perspectives terrace includes information about nearby Winnipeg landmarks through “hot spots” or blue dots superimposed on a panoramic image. This function is available in real time through the camera on your mobile device (“augmented reality”) or in a panorama view. • An interactive “mood meter” lets you share how you feel as you move through the Museum’s spaces. A first for any museum in the world, this colourful feature provides an easy way for you to provide us with useful feedback about your experience, all along the way – and see how others felt. • An interactive map of the Museum’s public spaces helps you find your way. The map can tell you where you are, show you the floorplans, or guide you to your destination with text-based directions. • Online purchasing for tickets and membership is available if you want to skip the ticket line. • Information to plan your visit includes an event calendar, descriptions of the Boutique, ERA Bistro, guided tours, accessibility features, how to make a donation, and connecting to the Museum via social media. • Full accessibility is an important aspect of the app and self-guided tour. Information flows from over 120 Universal Access Points (UAP) when using the “Near Me” function to ensure that visitors who are blind or have low vision have a rich experience in the Museum. At each UAP, Braille, tactile numbers and “cane-stop” floor strips alert visitors that information is available on key exhibit highlights. For visitors who are Deaf or hard of hearing, the app can be viewed in ASL or LSQ and includes additional sign-language content for several exhibits. The app was developed by the Museum and Acoustiguide, a world leader in creation of site-specific custom apps and contents for museums and other cultural institutions.