Clover

I absolutely LOVE In the City Beauty supply. Everyone is always willing to help you with open arms and a friendly smile. I have to come into the store and move quickly, otherwise I always find MORE than what I came in for. Mrs. Annie, the owner is such a joy that we have become personal friends. She and her family pride themselves with keeping up on new products to service their many customers. They will order products and wigs if needed and are always there to lend a helping hand. I used to travel over 25 miles to get my beauty products, now this is my one stop shop. I have to make myself yay away because once I’m there I’m Like a kid in a candy store buying new and fun wigs and supplies. This shop is a great asset to the community and they wrk hard in keeping everyone happy and satisfied. ❤️❤️.

response required

There doesn’t seem to be a way to “favourite” stores or set one as your default location. This means that *even though I only visit one store that uses this system*, I have to search for the shop every single time I use the app. If there is a way to do this? Hell if I can find it. The system is often slow to sync, the interface is obtuse/counterintuitive, and there is a limit with how many points you can earn/redeem in a day that legitimately messes with my ability to use the account correctly. Basically... I use this app because I *have* to, not because I *want* to, and I find it to function reasonably well but also so lacking in what seem like they should be very basic features that I cannot recommend it. Some manner of tutorial is lacking and ESSENTIAL for an app as counterintuitive as this one, for example.

response required

Prepare for the shock of your life! This app is horrible and so is the customer support. They never tell you the app can be used either when you’re signed in or not. I accumulate points not signed in. They are “registered” I see the tickets accumulating. One day the cashier at my smoothie store says you really should sign in. Ok, I go create an account AND IT DOESNT INCORPORATE ANY OF THE POINTS I HAVE ALREADY ACCUMULATED! I complain to the establishment and they are no help. They call Perka on my behalf, put me on the phone with a woman with a severely nonchalant attitude who swears she has no idea what I’m talking about. The only retailers who would use this app can’t afford to be connected with better service apps which are out there. Perka is the pits. Deleting off my phone and finding a new smoothie place.

As a retailer I began using Perka about a year ago. At the time it was unbelievably terrible and I had published an awful review about the entire program. Over the last six months they have made significant advances. There are still some glitches, but Clover is continuously working to improve and I’m so happy that we stuck it out through the rough patch. This tool has proven to be very valuable to both us and our customers. I’ve gone from one star to four stars. I am optimistic that soon I’ll be confident enough to say this is a 5 star program!

ask user to change the rating

I hate this app. I only use it because my local coffee shop gives you points you can redeem for cash off your purchases. First of all, I had a lot of difficulty being able to put my codes in and would go round and round thru the app just trying to find where to enter it. Then, with the newest upgrade, it lost all my points and it says that they have neither my phone number nor email! I am so mad! How the hell did I have an account without my phone number or email?! I will definitely be giving my feedback to the coffee shop about this.