Citrix Workspace

Citrix Receiver is great and works admirably; however, there is one major thing that would make the application better. Not sure of the technical feasibility, though. Here is the issue. Working on enterprise apps from a touch-centric device is not easy. Scrolling in Word docs, pdfs, or other applications is a challenge. Moving and resizing windows is also difficult. Editing documents is generally smooth, but has its pain points, too. This may not be anything that Citrix can fix -- it may just be an artifact of navigating windows through a touch interface. Nevertheless, if there is some way to ease the burden of interfacing with a remote Windows machine, that would be a substantial and worthy improvement.

I’ve been using the combination of the Citrix Workspace app and its predecessor Citrix Receiver for almost 6 years now and both have been very useful in improving my efficiency during the day as a long distance commuter by allowing me to travel and use my iPad to quickly connect and work remotely on my work’s Citrix servers. Unfortunately, after I updated my iPad to iOS 13, I was no longer able to connect to my work as the iOS 13 update prevented the Workspace app from communicating with my secure browser. I wrote to the iOS Workspace app team and provided them with the technical information about what was preventing me from connecting, and they listened and released an update within a week that got me back connected to my work! Thanks for the great customer service and enabling me to work remotely again.

Aside from being my personal device, my phone also doubles as my work phone. It’s nice to know that if I needed to jump into work for a moment that I can log in and [kind of] get things done. My only complaint is that even with a large phone screen (iPhone 11 Pro Max), it can be cumbersome to navigate things. Not sure if this is a Citrix app issue or the software that allows me to use Citrix to log in remotely. That’s my only reason for a 4 star rating. While it’s nice to have the option to work whenever/wherever I need to, it sometimes takes pinpoint precision to properly “click” things like scroll bars and drop down menus. Again, not sure if this is the app’s issue, but other than that, great app.

ask user to change the rating

Citrix Workspace acts no differently than Citrix receiver for our company’s uses. The app we require is useless on a smartphone, and only marginally navigable on a tablet. Access to highly important, time sensitive information takes WAY too long to navigate to. I have much better luck using a different VNC app into my office computer to access the required app within citrix. The full screen view loses itself when a device is rotated and shrinks down to a postage stamp. If the full screen view returns, the same issue happens again upon rotation. Pinch to zoom is buggy, the VM lags like a 75mhz NEC running Win95, and good luck opening most attachments on iOS... Another place where a regular VNC app excels, as I can open attachments on my actual computer for viewing on my smartphone. Trying to add data or attachments to our chosen app is not even possible on this mobile platform.

response required

This is the worst remote desktop app on the market. Nobody would use it if they had any alternative. I have used many VNC/RDP-type apps over the past few years, but Citrix Workspaces is in a (junior) league of its own. Citrix’s idea of how basic functionality should work — scrolling, right-clicking, pulling up the keyboard — is somewhere between “illogical” and “sadistic.” While moving around the screen, zooming, typing, and basic clicking are all somewhat functional on their own, any combination of these quickly devolves into a frustrating experience. Among other issues, right-click requires an oddly-behaved ‘virtual mouse’. It is also impossible to set the screen resolution to anything modern, or even just sane. Even scrolling is odd and inconsistent. Critically, the app regularly “clicks” the remote-desktop-mouse when I am not trying to, ALL the time. This has severe consequences for basic UI navigation, and can have far worse consequence for user interfaces to important systems. The entire corporate world would be better off if Citrix terminated or reassigned the teams involved with this app (design, development, and testing — they all botched it), and instead bought out the developers of an app that is actually competent in this space.