CINC Agent

This app really makes managing leads super easy from your phone. I would rate 5 stars if the saved search edit function would, at the very least, include property type and ideally all functionality as website. A glaring omission that means all saved searches can only be done on a PC - hopefully this will be fixed on the next update UPDATED TO 5 Stars as the search edit function updated! I love how responsive the Cinc team is to listening to its users and making the changes as needed.

response required

Not sure why they made things harder to find with the last couple of updates. The worst part is hey made the calendar absolutely not user friendly. It was PERFECT the way it was. Not too have to filter and make 15 clicks just to see what you used to be able to see the moment you opened the calendar. PLEASE GO BACK TO THE OLD CALENDAR. I don’t want to see your CINC events that I need to pay for I want to see my teams actual calendar and what their appointments.

response required

I am unable to change he pipeline status on any leads within the app which kind of defeats the purpose of this app if I’m forced to pull out my laptop every time a new lead needs my attention. I also tried emailing this issue directly to CINC within the app using the “send feedback” feature but the ‘send’ button is greyed out and won’t allow me to send anything, so hopefully this helps get my issue resolved.

Have only been using it for a month but I haven’t found anything that doesn’t work probably. Very happy so far.

response required

For the first few months this was a godsend , but for the last few weeks ... there have been major issues where New leads cannot load onto the iPhone. Multiple calls to the support team have been unsuccessful as it’s ... “ a known issue with Apple devices and they don’t have a solution .” I’m sorry , but that’s just plain unacceptable. A new lead comes in and it’s blank ... with error messages ? How can every other crm system get this correct ? You have it correct , and simply ignore it when it falls apart . Very disappointing . Before this I would have sung CINC’s praises from a mountain top.