China Eastern Airlines

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The app actually worked and is in English. I even checked in with it. But when I went to the airport they said I still need to line up to get a boarding pass. They won’t let me use the boarding pass that was downloaded on my phone. So what good is the app? I’ll be deleting the app as soon as I’m on the plane.

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I want to unlock my MU wallet which need my facial recognition to proceed. I just took some time to read the policy and found out that there will be a third company to keep my own facial identity information and this third company can have every right to use my own facial identity whenever they see fit! I am shock and want to identify myself by other means suggested by the procedure, but no luck! I literally can NOT use other methods to identify myself other than hand over my own face to some company nobody knows!!! I really feel sad. Can anyone tell me how to do?

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This is the worst airline app ever; in fact, MU would be doing their customers & their image a favor by deleting this from the app store. So confusing as if it is not even linked to the same database. Looking up the same reservation that works on their website would say record not found in this app. Second time I have deleted it, after giving MU a second chance to try newer version. They won't get a 3rd chance...

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Not use-friendly at all. Keeping noticing the cell phone number should be with 11 numbers while I am choosing United States as user region... not function for adding trip if you purchase your ticket via any 3rd party. If not I could read Chinese, who the hell knows what in the app for all those unfinished app design????? Also the website design is not good either! Come on!!!!!

Check in service using the Eastern airline’s app is very convenient and easy to process. Highly recommend it!