ChargeStripe - Stripe Payments

Just started using it. Used to use Square. So far so good. No issues except that I wish the customer could add the tip after the charge rather than having to ask them for gratuity before the charge. That works fine when there is a designated person ringing clients out but when you’re having to ring your own clients out, it makes it awkward. Also wish the reports were more accessible.

ask user to change the rating

The Charge App is easy to use and fast when accepting mobile payments! There are a few app options that are literally the same as Charge, but the one thing that made Charge stand out and be chosen was the option to add pre-existing inventory items and they’re prices, so I could just click in the quantity. However, I only rated 3 stars, because as convenient as this is, there is no inventory history at the end of the day, so it’s really just preset descriptions of items :( This really messed up our sales days trying to figure out what was sold. Stripe saves the descriptions, but if you sell 3 of Item A and 1 of Item B for $10/ea on the same order, Stripe just registers the sale as: $40, Item A, Item B. At the end of a busy day, I can’t remember if sale #76 was 2 and 2, 3 and 1, or 1 and 3, of Item A & B. Something that took hours to sort out, not realizing on first use that wouldn’t be information easily found with a pre-existing “inventory” list. Definitely just need the ability to go back on the App and see the total quantities for each preset item sold for the end of a day, then, 5 Star stand out app! Otherwise, I can just type the Quantity/Item quick on any payment app, making this the same as a few others.

ask user to change the rating

After a transaction, they put your money in limbo for a week, in which you have no access to your earnings. After several *months* of "normal business activity" you can "Request" to be put on a 2 day transaction hold. "Feel free to reach out once your business has been processing normal volume for a few months and we'll do our best to get your account on the two-business-day payout schedule!" "We'll do our best" to give you your money faster? Also annoying-- No way to add taxes or sort inventory buttons

ask user to change the rating

Stripes changed my payout schedule from 2 to 5 days after the first few transactions saying that they need to monitor the account for one month for ‘security’ reasons when no such reason exists. After a month I contacted them (no phone number to speak to a real person just an email) to change the schedule and they refused. Basically they want to keep YOUR money in their account for longer before paying out. From reading the other reviews looks like they do the same to many others. I’m taking my business elsewhere!

ask user to change the rating

I sign up for this app and got email that I got approved and ready to process transactions, I did proceed with one single transaction then got an email stating that my account is at risk I have been processing credit card for over 5 years thought I was going to use this on the go since I do charge my client on the spot I do IT work . But now the first transaction was over 250 dollars now is stuck with stripe for 90 days on hold So beware of this junk company Standard process should be get the users reviewed and approved then give user to start accepting transactions