Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
3.5
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Live Chat & Team Communication Stay in sync with your customers wherever you go. Channel brings live chat to a whole new level. Engage your customers with new promotions, answer their questions, make recommendations, and ultimately increase sales opportunities. Work with your team to bring the best customer service and experience right on your website. Channel allows you to: - Communicate with your customers - Message and collaborate with your team - Manage and utilize CRM and visitor list in real-time - Search Messages
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