Care.com Caregiver: Find Jobs

This app has been easy to use and easy to create a profile. I love how easy it is to find a family (you do have to pay for premium but it’s worth it to find a family easier) I like the feature how you can get reviews from other families, but I wish there was a review you could give to the family. I’ve had families who were really nice and some who were not. There should be a review for the families profiles to let other caregivers know little more detailed about them. It seems like families can leave reviews about caregivers but what about caregivers giving reviews about the families? I had a family who had many nanny’s before me (I had no idea until later and neighbors would say comments and even the kids did!) and she gave me a really hard time while trying to take care of her kids. She made it seem really professional and care free at first, but when I started watching her children she was always trying to control everything and stepping on my toes. At first, I didn’t mind it was like she was helping, but it just kept getting worse. It would be nice if someone had given a review saying some of those things. I wasted a good chunk of time when I could’ve been with a family for the long term. I just want other nanny’s to look out for one another in the nannying world. Thank you.

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Waiting to see if the subscription, background, and drivers history fees are worth the amount of gigs that I hope to get from this app. So far it has been slow. I noticed that before joining the subscription, no one can even send you a message which was confusing to learn one day when I tried to communicate with a potential Gig. If I had known, I would not have wasted a whole week with my profile and info up, just to not be able to be contacted by Pet parents for gigs. Also, after applying for jobs you do get a little anxious, wondering if the client even viewed your message. If the client has received 15 other responses, it’s possible that they may have picked the first response that they received, but you would never know it as the client won’t always respond to all 15 requests, nor do you get an auto message letting you know that the job has been taken or that your were denied. It would be nice to get a status on gig requests instead of the gig remaining on your dashboard and even marked a “new”, despite possibly being booked already. I’ll see how this next week goes:)

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I noticed that I couldn’t get any good jobs without having a membership. That’s fair, I mean the developers need money to live. What’s not fair is ripping off honest people trying to find work. Like the developers mentioned, parents who have a premium account can talk to sitters without the premium membership. I had parents reach out to me this way so I was receiving a couple job offers without the premium membership. I decide to pay the membership, and now nobody is contacting me. Literally nobody, I got more job offers before I paid the membership. I understand the developers can’t control whether parents respond, but this is some really really sketchy stuff going on. Usually, companies pull scams like this and after you pay a small amount they’ll say “ just pay more” “just buy this and your problem will be solved” do you see why I think this is a major scam? Canceled my membership immediately and unless something changes fast, will not be going back. EDIT: I tried that website provided by the developer. There is no option to directly communicate to anyone. Also, the problems keep ringing in, I lost a job because I had this typo on my profile, I I’ve been trying to fix it but it says pending. It’s said pending for 2 months now. Frustrating and would not recommend. SitterSitty is free and I’ve gotten jobs there, so would totally recommend that one.

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UPDATE: Re: Developer response. As far as the pay range; of course I have the pay range selected for pay above $15 an hour, I am capable of doing a simple search, however, all the lower paying jobs still show up. The filter results feature is a joke. As far as taking safety seriously, I am still getting bogus responses and now I can spot the fake listings. Double verification may help weed out fake accounts. I'm getting more frustrated by the day with these glitches. Please address then and don't just reply with a robot response. I have been on and off this site for years. I am continually getting fake accounts and getting messages from people saying they are no longer a member and to email them directly. These are fake accounts and there are a lot of them. There has to be a better system. I don't believe that these are actual people hacking the system. Something is definitely wrong. I have emailed support numerous times to no avail. This needs to be fixed. Out of every 10 applications 5 are fake. It's not the websites fault for people being cheap but when I put in my pay range for over $15 an hour every job shows up. I don't need to go through 30 job postings that show $10 an hour. It's frustrating.

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I used to love Care a few years back. I met a family I was with for 5 years through them. After having my son, I took time off to be with him. I am now looking for a job here and it seems nearly impossible! I am constantly bombarded on the app to pay the premium of $25 a month to become a premium member. So annoying because I have no income yet need to pay to get a job!? Basically if you are not a premium member your profile is not seen frequently and have limited communication with certain families and you don’t even learn this until after you apply. You check your messages to see if they’ve seen it or responded and get a message saying “upgrade to allow them to respond.” Are you kidding me?? Also seeing parents ask for 10-12$ and hour for multiple kids is a joke. The parents should also have rules when requesting care. I have had parents contact me, set up interviews and then never respond to me. It would also be helpful to see more specific times and days they would need care. I guess I will continue to try my luck getting a job without being a premium member.