Cardo Connect

Ok, not a beautiful user interface, but it needs to do its job with gloves on, and it does that pretty well. It works for what I need. There’s one devious bug. There is a bug in the FM station presets. It limits you to 107.5 As the highest station it will allow you to save. At least in my area 107.9 is the highest station available. I can tune the unit to 107.9, even using the app, but when I try to save it as a favorite it reports “Station value is not valid”. The bug is devious because 107.9 is the best station on the radio!

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I wish I could give this app a negative star. We purchased the dual pack talks and every time we use this app it completely stops recognizing and renders the headsets useless! You can hear music and audio through the headset from your phone but you cannot talk to the other rider and frequently the other rider cannot hear you. Additionally, the headsets become ungrouped as soon as you start using this app and it completely frustrates you trying to re-sync them. The headsets work completely fine until you open this stupid crappy application! I have been so frustrated with it I completely decided to stop using the app altogether! It is a complete shame for the money these things cost that this is the best they can do with their supposedly “integrated” phone app. This is by far the WORST app I have ever used! I have been so frustrated with the experience I almost decided to return them and go with the Sena! If you do not plan on using the application then the headsets are fine but the minute you connect them using the app to your phone their garbage!!

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Headset is great, but there are plenty of features locked behind the app. Wouldn’t be a problem if the app worked, but it completely stopped recognizing my headset after working fine for 2 months. I have the headset connected to my iPhone6 via Bluetooth, I’ve restarted my phone, deleted and re-added the device from my Bluetooth settings, reset the headset to factory defaults, but nothing makes the app sync with my headset. The headset works, my phone works, I can hear audio from my phone through the headset just fine, but the app doesn’t recognize my headset. Without the app I can’t adjust the voice recognition sensitivity, the non-voice volume adjustment when someone starts talking, or the auto-volume adjustment to compensate for background noise. This renders the headset useless in a lot of situations because I can’t control volume balance. For the amount of money this headset costs this is really unacceptable. It’s a shame to spend so much money and effort developing hardware to absolutely drop the ball on the software.

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I agree with what the other person wrote... it is very frustrating trying to stay connected with the units. I have one unit as “A” and the other as “B” so I can tell them apart. As the “A” unit, it doesn’t even give me an option to sync with the “B” unit. But it does tell me that the “A” unit is out of range when it is less than 24” from my phone. And what good is having a system between 2 people if you cannot listen to music and be able to talk through the intercom without hitting buttons to stop the music...that is just stupid. And now every time I open up the app on my phone, it tells me that a new firmware version is available, so I click ok. It doesn’t go to another screen or anything to allow me TO update. What the hell is that?? Please fix this!

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cardo just cant get it right. your last app has an approving rating of crap so instead of updating it, you come out with another app that looks like my 2 year old drew it so you can start the review process over, then say you HAD to because of hardware changes...nice try but that 💩 don't fly. Bluetooth is weak, every time I turn my head to the left the unit cuts out, hard to hook up...says its connected and paired but still no sound, controls are now so complicated and no require two buttons being held down to power off. Just flat out crappier than the older g9. its hard to imagine a company that goes backward but yet here it a perfect example of what happens when you screw with a good working system.