CARD.com Mobile

The app works great I can take a picture of my Check and have the funds on my card which is great. I would’ve given all 5 stars if you guys fix the notifications bug. I have had a notification bubble on my app for about a month now and I’ve went through my whole app and still I have the bubble please make sure if I have a notification to let me know what the notification is for! And my map to tell me where Free ATM’s are will not load as a list or at all for that matter! It just says loading and never loads, I have to click out of the app to be able to use the app again..

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If there’s any charges that are fraudulent or that you dispute or show up on your card for any reason that you don’t know what they are how the company handles the situation is that they automatically credit you for whatever the amount maybe then after what they call an investigation. Which is basically nothing I asked him to show me proof and provide me any kind of factual information that they had and what they did is place a phone call where the recipient did not answer the phone. After that they take the money back out of your account a month later plus interest added on so it’sA scam on their end to make money and you have no protection as a buyer anybody can take money out any fraudulent charges could occur anything could happen and there’s no protection against it! It’s also extremely hard to get a live person on the phone if you’re able to at all

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Worse than a one rating. For five years the were good. Then it all went south. I have had problems with direct deposits not going through for weeks. I have had customer service issues, when I can get them to answer their phone. They are rude, and uncooperative to my wife and never let me speak to a supervisor when requested. I have had a card number compromised and used at an A.T.M. They perp wipes out my bank account and the company wouldn’t reimburse my money until I sent a copy of the police report. Last year I had a card that was damaged and three weeks worth of pay that was inaccessible because they canceled the card and issued me a new one that took two weeks to receive. Once I had it I had to wait several days for them to activate it and transfer my money to it. Terrible company based in a foreign country and soon to be going under I hope and pray.

I am planning to use this card overseas and it seems the safest way next to having cash bc there is no way of messing up your credit AND like cash if you lose it then you don’t have to worry about again your credit card being compromised. Just be careful. I give it 3 stars because I unfortunately don’t like that in one years time they charge you 119+ a year to have the card. I wish there was a way to bypass BUT I guess you can’t complain since it is a prepaid AND again it doesn’t effect your credit having it. Like a bank card you only use what you actually have.

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I got this card and had money loaded on a couple of years ago and now I had my 2018 taxes loaded on her and it’s not telling me anything I keep calling and it’s saying download the app .. Well I have the app and it’s no dam way I can speak to anyone about if they can see my taxes being deposited...I would’ve went to the other competitors if I knew that ... I keep calling and it just says something about some last 30 days but it’s not letting u speak to a live person to see if anything is coming so I’m just up here n dam Limbo .. .. I just know that I live and I learned I’ll never refer this card to anyone else ....Oh yea and I also order the card in July and didn’t get the card for months later and I don’t meat2-3 months either