Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Quick, handy, safe and packed with brilliant features that can help with managing your finances. INTRODUCING… THE CAPITAL ONE APP This isn’t just another credit card app. But then, we would say that. Right? So it’s a good job all the customers dropping 5 star reviews on here seem to agree. (About 4 out of 5 reviews hit top marks.) WHY SO MANY FIVE STAR REVIEWS? We listen to you (as in all 2 million of our app-using customers). And then make features based on what you need. The kind of things that let you stop wasting time filling in forms or rolling your eyes while waiting on phone lines. Take a look at a few of the things you can do in the app: • Set up and change your Direct Debits • Sign in with Face or Touch ID or a passcode • Temporarily block a card or report it lost or stolen • Make payments and find out when your next payment is due • Update your contact details • View PIN • Check your balance and how much you’ve got to spend • See transactions • Register multiple Capital One cards