Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Download the CaixaBank app and manage your money from your phone, without visiting a branch or ATM. A fast, stable and reliable mobile banking app: access what you use most in seconds and enjoy a smooth experience whenever you need it. With CaixaBank, manage your money independently, every day. With a 4.7* rating on the App Store, more than 90% of users rate us positively. CaixaBank stands out among mobile banking apps with the best reviews in the Spanish market. We listen to our users and build a fast, reliable and hassle-free app. Why is the CaixaBank app different from other banks? Fewer steps, more control Everything you need from your bank, right from your phone. We've redesigned the app to reduce steps and give you more control: transfer money, check your accounts and manage everything without calls or branch visits. Artificial Intelligence built into your everyday banking Includes a smart search powered by semantic and generative AI: find what you need and complete tasks using natural language. Looking for a financial product? An expert AI assistant helps you compare options, answers your questions and helps you choose the one that best suits you. If you'd rather speak to someone, your personal manager takes over without losing context. Cashback: earn money back on your purchases Pay with your CaixaBank card and automatically earn real cash back, with no coupons, codes or hassle. With more than 100 partner brands, cashback is one of our most valued benefits. Facilitea: find the best financing Homes, cars and electronics with the best financing options, all from the app. No paperwork or hassle. Security and reliability without friction Access with biometric authentication (fingerprint and facial recognition) and integrated digital signature. Maximum security thanks to an anti-fraud system that analyzes the risk of every transaction in real time. All your purchases and transactions are protected by CaixaProtect®. Stable, fast, always up to date A technologically advanced app built for stability, with continuous fixes and improvements. What can I do with the CaixaBank app? - Send money instantly with Bizum directly from the app, quickly and securely, in just 2 steps from your mobile banking app. - Make transfers in 3 steps with built-in verification. - Check and manage your accounts and cards in real time: transactions, categorized spending and personalized alerts to help you stay on top of your money. - Take out more than 40 financial products from one place with AI assistance. Find the best option without calls or branch visits. - Earn money back on every purchase with Cashback. Use your CaixaBank card at more than 100 brands and receive automatic refunds into your account. - Manage your insurance, mortgage, investment funds and loans from your mobile banking app. - Use the AI-powered smart search to answer questions, complete transactions and access what you use most in seconds using natural language. - Find nearby ATMs and branches with the app's built-in map. CaixaBank, an internationally recognized app. Global Finance has recognized CaixaBank as Western Europe's Most Innovative Bank at the Innovators Awards 2026, highlighting the app as one of its key innovations. CaixaBank, your online bank always with you. Easy, simple and fast mobile banking. At CaixaBank, we will process your data to manage your comment and, if we can identify you as a customer, to contact you by phone for the same purpose. For more information about how we process your data and how to exercise your rights, please visit https://www.caixabank.es/particular/general/privacy-policy.html CaixaBankNow, S.A. is the banking institution that owns this application.
