Busch Gardens

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The app is mostly useless. I am a member and have been a pass holder since 2000. All I need from this app is to bring up my bar codes so they can be scanned. This is seemingly beyond the ability of the app maker. Sometimes I will get the spinner and the. Nothing will change on the screen. Occasionally, it will display a few bar codes from old passes that have expired - there is a link below that which says “View all Passes” but that doesn’t actually do that. The only links that work are the ones to buy memberships. You might think the app would know that I have one, but again, you would be wrong. One time the app magically did what I wanted and showed me the proper page of barcodes. Excitedly I tried to add them to my phones wallet so I could use them again. That functionality failed, which is at least consistent. One star for being consistently aggravating.

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I used to be able to find my annual passes and either use them from the app or save them in my wallet. This new layout either got rid of that (which is stupid considering there is no other way to get the online pass) or put them somewhere where the link can’t be accessed. The app used to be great because it was 100% just park info and if you wanted to go to the actual webpage where you buy tickets and stuff then you would click a link to get there. Now it’s like they just want to sell you more and more stuff. I’m already a pass member your app shouldn’t offer me to buy another anual pass over showing me my own pass

There used to be a real app for all the SeaWorld parks, with useful features like car locator, wait times, digital passes, and a feature to pay for stuff in the park. Then, one day, it was replaced by a web wrapper that wasn't very useful, and I complained about it here. Well now they've started to add some of the features of the old app to the web wrapper, making it at least functional as an app. Wait times are finally back, which is crucial. Unfortunately some of the buttons and links like the Map button still redirect you to Safari, but I'm hopeful they'll fix that soon.

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I mostly downloaded the app to be able to add my season pass into my phone wallet. However, the button to do so does absolutely nothing. On top of that there were so many errors trying to get to it that I finally just printed my pass at the park. While in the park, checked out the wait times and they were completely inaccurate. They didn’t change through the entire day, and waits were at least double what was stated. Most things in the app are actually just a link to the website. We go to the park every year but this is about the sorriest excuse for an app I’ve ever seen.

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Updated review: wait times are way off. It might say 15 min on the app, but it’s actually 40 min on the sign. Waste of time. This app has potential, but navigating is such a pain! There is no back button! The ride wait times is useful, but the only way I can get to it is to close and reopen the app every single time. There is a park map, but it’s not interactive. It would be a lot easier if you could just click across the map to find what you’re looking for. I’ve also heard of other park apps letting you save your car location, so that would be nice to have also.