Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.8Welcome to the new British Airways app. Your journey starts here. Enjoy a seamless experience, designed around the way you travel. Simplified navigation makes booking, managing, checking in and travelling effortless with your new travel companion. Book flights Book quickly and with confidence. Compare prices using our new calendar view, choose your preferred fare and pay using Apple Pay, saved cards or part-pay with your Avios in just a few steps. Check in with ease A smoother start to every flight. Check in using passport scanning, select seats and save your boarding pass to your Apple Wallet, ready for departure. The day of your flight We’re with you on the day. Your home screen gives quick access to boarding passes. Notifications and live activities (initially from London Heathrow and Gatwick) update you about gate changes and key information within 24 hours of departure. Manage your bookings Browse your upcoming trips, select seats, add bags or make changes to your bookings with ease whenever you need them. Relax before your flight You’ll have access to airport maps and see in real time how busy our lounges are at London Heathrow T5 to find a quieter place to unwind. Take control of your journey Support when you need it most. If disruption occurs, quickly review your options to rebook your flight or request a refund, all in one place. Manage your account Your travel, tailored to you. Save your passport details for faster booking and check in. Update personal details and preferences, view your Avios balance, tier progress and vouchers, all securely protected with Face ID. Permissions We may ask for access to: - Your calendar and email to help manage bookings - Your camera to scan passports, documents or QR codes - Bluetooth and location for tracking features you enable - Notifications for travel updates You can manage permissions in your device settings at any time. Please refer to the ‘Application Licence Agreement’, linked below, to view the terms of use of this application and its features. By downloading the BA application, you agree to these terms. https://www.britishairways.com/content/information/legal/app-terms-conditions
