Brigit: Fast Cash Advance

When i had my credit union attached i had a score of 66 and it said i needed 70 to be eligile for an advance, so the agents at twitter recommended that I attach my main account CHIME where almost 3x of whats deposited into my credit union is deposited. And now Im being given a score of 53 and its saying i need at least a 65 to be eligible?? What a joke and Ive been playing along with it for over a month now : this us unreal.... Ive been told I was approved on numerous occasions, via email and told to re-try ans apply and ive been theyve did something and I should be fine now and to request. Now im just being outright denied and the numbers dont even add up being I had 66 with my credit union and told ineligible now a 53 how is that even possible. I take it as thought Brigit just doesnt want to approve me and after a month of doin this and that... I give up ive never had such a hard time getting payday loan locally in my area. Brigit acts like im trying to loan over $5K ... they can have and keep it, Not going to stress myself out and do not by almeans do not recommend if it has to do with all the drama ive had to go thru to get it

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For such a small amount of money their system makes it very difficult to use without issues!!!!. Everything from not being able to connect to my account and having to try and connect over 8 times and finally I got it to work and I was able to schedule a advance and I would of brushed off my initial experience but after I requested a loan I was aware I wouldn’t get the money until 11:59pm local time and I got a confirmation it would be in my account by that time. Fast forward to the following day Friday I get a email very late in the afternoon saying now I won’t be receiving the money until next Monday because there is some sort of issue with their system. There is absolutely no number to contact this company and when you email them it says it can take up to 5 days to get back to you. I wish I would of researched this company and read the reviews before signing up how , this company should be ashamed and embarrassed for pretending they are helping people when they are actually causing people over drafts and all kinds of issues with their bank account. Do not use this app unless you want to be very frustrated and disappointed!!!! WARNING don't expect to receive money if you use this app, it will just continue to say pending day after day and you won’t receive anything but frustration and a depleted bank account and no one to talk to at the company they just send robo responses via email!!!

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I have used Brigit off and on for a year now! I recently had an issue where I received $250 and was given a 2 week period to pay back. The issues is I’m paid monthly. Immediately I emailed the customer service team to let them know there was an error in my repayment term. The rep told me she corrected it by putting an extension until the first of the month and informed me that now they have this thing where if your repayment date is off, you can request an extension. I was unaware of that but was glad she let me know for future references. In between that time I went out of the country. Well 2 weeks later I checked my account, the money was in pending status to be drafters from my acct and came out anyway and caused me a fee. I emailed the CSR team to let them know what happened and was told that basically, it was my fault because I should have been paying attention to my emails because they tried to warn me that it would happen anyway and they cannot refund me the fee since I notified them the day the funds were repaid. I never received one email saying that the funds were still subject to come out despite the lies told in the email. They DO NOT care about their customers. They operate as if they don’t need our business to be successful. Not to mention this is not my first incident with them. Brigit has lost a customer in me!!!!

I have had a wonderful experience with this app. I have the enable auto transfer disabled but I keep an eye on my account myself and when I see I’m low I request for Brigit to send funds. I also have alerts enabled so when Brigit sees I’m low they’ll send me a text and I gauge from there if I need the funds or not. I also have the express delivery to receive funds set up, so funds usually arrive in minutes. When your living check to check this app definitely comes through and helps you have money to last until payday. Their fee to borrow is much less than payday loans so I don’t mind paying the $9.99 each month to use their service. It’s just one fee of $9.99 monthly and then you can borrow every pay period I get paid bi-weekly so I usually have the opportunity to borrow 2x a month. When payday comes and funds from my job are deposited they auto draft the same day. So, just be mindful when getting your check that a withdrawal will need to take place. I’ve recommended this app to two friends who now use the service and have enjoyed their experience as well .

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This is to the developer - I had many of your staff members for several months now that most of the banks you have listed to connect to are having major issues connecting. Last time I used this app was months ago and the staff kept saying the same thing stating that they will work it out with the third party (Plaid). Well I spoke to Plaid personally and they stated they did not receive any logs from Brigit regarding this connectivity issue(s) Brigit is having. This is a serious matter to your customers who once enjoyed this app for about two - three months and everything went down hill. Please be upfront with your customers. What is really going on with the connection between Brigit system and with other banks. I use capital one and when I tried to switch my bank account to Citibank, that was an issue too and also with Chase. The banks have absolutely nothing to do with Brigit’s connection. I suggest you please kindly work this through if you want to continue to have a successful app business. To be honest, I would have to possibly close my account (finally) with Brigit as you still have ALL of my personal information stored in your system which is not good. I’m speaking up for the majority who’s having this issue with you, not just for myself. Thank you