BOX8: Food Delivery App

I ordered for the first time today on 10th June 2020, first of all the app is so well designed and user friendly, as well as fully secured means of delivery through OTP so that no chance you will miss it. The service is super excellent with on line tracking. By the time I finished payment, got message order is being prepared and in a couple of minutes it was dispatched for delivery. On line tracking helped me to reached our security gate in time so that delivery person need not wait. I got my order within 13 minutes of ordering that too presented by a very polite decent person Sandeep. It really gives a pleasure to see that such excellent service is now available, hope Box8 will continue like this in future also in their endeavour and add up many more things to become a single source for all things.

Box8 menu will impress most of its users. At least in the initial days. It has good variety of veg and non-veg food and they have come a long way from serving box meals to serving biryanis and wraps and a whole lot of other things. Pricing is killer if you are their priority pass member. If not, you wont be impressed by the price. The pass however is quite a deal in itself and works out to be a great offer if one intends to regularly order from the app. App is also well designed with simple flow and good classification. They also have a cancel button which allows user to cancel the order after placing it. Though its live for only a few minutes, it serves as a great option for those who get last minute jitters. What they lack is poor menu innovation. They haven’t introduced anything new for months now and by the looks of it they don’t intend to, in near future also. If they keep doing that, customers will eventually get bored and leave irrespective of offers and campaigns they run. A lot of companies, even the well established ones have failed for not keeping their offerings dynamic and I’ll hate to see Box8 go down the same path. Till then its a great ‘own kitchen’ food deliver service coming to the rescue.

Since the very first order I placed, I got all the Best product served in my plate. Box 8 is seriously doing business and making right product for their customer. All items in their menu are being finely cocked, packed and delivered so far I experienced. I am North Indian and being in Bangalore it’s difficult to get the same test from back in delhi or other north india region. Thanks to Box 8 making me to delight the same test here in Bangalore. Box8 Keep on doing good work and keep on serving nice food to all of us. 🤗👌

Normally online orders get screwed up by the time they reach to us.. I have had pretty bad experience with other online orders... with Box8 the food is always hot and delicious.. I am yet to get disappointed.. I got the paid coupons for myself and I am saving 25% on every order I give for 60 days.. a great deal if you normally order in bulk and you still get the coupon money back if you order for around 300 bucks at a single time for 5-7 times.. fair deal!

" I have ordered from Box8 multiple times, and I think they deserve a good review now. Very good quality of food and variety - Especially gravy items. I have ordered nearly everything they have on the menu, multiple times. It has been the same good quality for each instance. 10/10 Delivery: Very fast. Always on time. Not even a single instance they have delayed, except one time when it was raining heavily, and the person was 15 minutes late, completely drenched. Good and solid packaging. No spillovers are ever seen for gravy items and no flimsy wrapping. Customer support and Problem Resolution: Once I was delivered a wrong order due to a mix-up, and good a proactive response from these guys, without even putting a complaint first. By the time I was to return the order, my original order was already delivered separately."