BottleDrop

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Four out of five times I open the app it says it cannot connect to the internet, but everything else on my phone is connected. Also, not an app problem but I have dropped off once and only two of the three bags I dropped off over a week ago have registered and the other two were seriously undercounted. Customer service when I called has been great, but I wish this were more a more reliable and efficient service since I have to pay for bags, etc.

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App is in serious need of a total redesign and Lille architecture. Come on the last time it was updated was “a year ago” says it right on the App Store listing. Really?? That was like 6 updates air and a major update to iOS 13. Constantly getting an error about not being connected to WiFi. Force closing the app fixes it until next time. When using the location feature the app never asks for location access because it dose not support GPS so you must enter in a location and try and figure out what one is really close.

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The app was very useful when it worked I could check locations and balances. However since the IOS current update it says it can’t connect to WiFi or Internet which renders useless outside of finding a location.

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The app is a great future for this service. I hope someone can upgrade the glitches because it won’t even allow access past the first page due to no internet connection which is in accurate. It has potential but needs the glitches fixed for the app to properly function.

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As of the iOS update, app no longer recognizes wifi or cellular data connectivity- so you are able to find recycling locations, but you cannot get information about your account, bag history, access the Give function or get notifications about your account. That’s a pretty big fail.