Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
As a member of Bonitas you are able to download BonitasConnect and have the ability to chat online, in real time, with a Service Centre consultant by using this instant messenger as the tool for communication. You are able to: • Clarify simple enquiries without calling the call center or sending emails. • Achieve a speedy resolution to your enquiry due to real time responses. • Receive IM messages instead of SMS’s improving accessibility. • Ask your benefit and or claim related enquiries. • Chat to a person and not an automated system.
