Bolt: Objednejte si jízdu

Unlike some of the comments I have been reading, bolt is amazing to travel in Prague! I have felt safe and well guided by everyone and was able to do so at a fair price. It is also very fair in terms of routes because the drivers are following the GPS and you can always track them on the app. Enjoy your stay in Prague and trust bolt! It is really better than a taxi!

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There’s not much I can say about the technical side of the apps - it works without major hiccups. But! The arrival times keep changing ALL THE TIME. It is fairly important whether the cab will be there in 2 minutes or 7. Or rather, I’d be happier if you told me it’s going to be 7 and it were 3 rather than the other way around (promised 3 and it were 10). And secondly, I have no idea hat your requirements for taxi drivers are but I’ve taken Taxify 3 times in two different cities and all of them were downright CREEPS. I strongly suspect one of them was actually a different guy than the one registered in the app. The worst one was in Bratislava - like, I absolutely do not appreciate personal questions about my age, where I live or if I’m traveling alone, especially at night, thank you very much, and I’m not even mentioning the condition of the car. Never had such an experience with taxi drivers, Uber or Lyft. So back to regular taxi services it is, sorry Taxify, your drivers are a bunch of creeps and I did not feel safe with any of them.

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This app does not have the IT processes fit. Let me describe the problems. I order the taxi, I have my debit card in my account. The taxidriver comes and then the app tells me I do not have enough money in my account. So it offers me payment in cash. But when I choose the payment in cash, the app tells me the drive was cancelled. The app should check the balance of my bank account first. Next thing, whenever I order taxi, the taxidriver does not come to the point where I have set up the meeting. When I compare it with Uber, Uber is definitely better. But Taxify offers payments in cash so I see only this advantage in using this app. The prices are the same like in Uber.

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I had the issues with riding several time I’m past month. Once for some reason the car was upgraded (it happened twice to me, but first time I thought that I did it accidentally, second time it was not me for sure). Second time I couldn’t rich out the driver. Of course they charged me. It was long time ago, but support just ignores me! I’m writing to them for a week already! And no response. Previously I used as regular transportation.

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I didn’t have bad experience with their service , nor I had pleasure to use it. As the price usually was higher compare to another companies, I decided to delete my account, which is apparently not that easy. You can’t delete it yourself ,but have to ask supporting team to do it. After long waiting the answer on my request to delete my account ,I’ve got the dry reply that it takes 30 days!!! and no reply about my data remaining in their database. “Support” wasn’t too supportive...still wait my deletion .