Boiling Point App

I am giving it a 3 because the way to accumulate points is still very clunky. I was told to write down my membership number in the receipt. I think it would be much easier if there is a way for us to simply scan a barcode to accumulate points. Or maybe have us pay thru the app. Writing down membership number and rely on human to type it into the system is a very bad design.

I have not had better soup in all of greater Seattle. And for me, that’s saying a lot. I have eaten here almost every day in the last two weeks. Because I just can’t get enough of it. I’ve tried every item on the menu. And have found a passion for the lamb. Truly exquisite cuisine. Hands-down. The best.

The service is swift and efficient. Luke was patient and spoke both English and Mandarin. I like the menu. Short. Sweet. Easy to decide. It’s also posted on the wall for a colorful display. The clientele can be rude. The establishment has a seating system that texts you....twice. BUT I see a lot of folks late and have some sense of entitlement. Either your party is ALL HERE or isn’t not. Even with all the loud cultural-clutter and late patrons, it’s still a wonderful place to eat any time of the year. All the servers are smiling and patient. Thanks. It’s refreshing to see your smiles.

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I don’t see the point of an app if you can’t even scan your barcode to get the points but you have to manually write it down on your receipt. Plus there’s no exclusive deals for people who do download the app like a birthday coupon so there’s not much of an incentive to use it - half the time I end up forgetting to pull out my app to get the points. It’d be nice if they could figure out a way for us to takeout order and pay through the app and that way get the points automatically.

The points does not register right away. There should be a barcode on the receipt to scan for the points instead of the user having to write the barcode number on the app by hand on the paper receipt. It would be great if the user can place orders on the app and pay on the app, and have the points registered automatically.