BlackVue Legacy

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They no longer support the old (this) app and will not support the older model cameras with the new app... Bad form gentlemen. I will not be purchasing a newer model from you and I will not be recommending your product anymore.

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You are causing confusion by trying to prevent it! The app I had WAS "Blackvue" you rename it "Blackvue Legacy" but say we should be using and app called "Blackvue" that doesn't seem to even be available on the App Store.

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Desktop software doesn't work at all since update. Neither does iPhone app. It won't connect to play over wifi despite my phone pairing with the BlackVue wifi. Camera itself is not working consistently either. It stopped recording approximately 2 days ago for no reason---missed critical video of an assault we drove past tonight. Police needed more details, but we had no video to review. Despite updating timezone on the app before it quit working, it still is not accurate on recordings. The desktop software only gives a few timezones to choose from--none are in the US. GPS is far off too. Occasionally it puts me in the correct US state, but often it shows me in Canada! It has never shown my actually driving locations. Date is 2 days off. I have swapped out memory cards with no improvement. Now it's recording in a format I can't even open in Quicktime. Before I could at least open the files in Quicktime when the BlackVue viewer software wasn't functioning for playback. not very happy with the product right now. It looks good but doesn't actually function.

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2.0 upgrade doesn't allow iPhone to connect. Others said it here first, unfortunately I confirmed it today (11/6). Device looses a lot of capability if not connectable to a phone. Poor delivery on this one. Will change to 4-5 stars IF they get it fixed. 11/22: still no update to fix this problem. I emailed them, their recommendation.... Return the product. Bought from Costco, so I might just do that. They gave zero indication (or hope) that a fix is slated. The company is based out of Korea, wondering if they've hit a snag. Not easy to determine if they are going to support the app or device in the future. Downgraded the app to one star (from 2).

Lack of clear instructions resulted in an initial review rating of Junk. Connecting to the camera is like connecting to any public WiFi hotspot. At home, right next to my router, the connection to the camera was unreliable - only worked once. Once in the car, with the camera being the only WiFi nearby, it connected instantly. At this point, the rest of the app works nicely. The downside is that the phone doesn't know it's a camera (and not the internet) so it tries to use the WiFi connection for everything else. Don't know if there's someone to blame or that's just a side effect of the design. Not a big deal though because you typically don't need the WiFi connection all the time. Just when you want to watch recorded video, live pictures to adjust the view, or to tweak camera settings.