beurer HealthManager

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The app is poor and there are so many bugs that the scale is useless. Scale doesn’t recognize the user and it shows only the weight. I reset it and resume but the app is full of bug and cannot properly assign user weights. I go to the unknown weights section and assign a weight to a user manually and nothing happens. Expensive scale and very poor app and the result is that it is just a normal scale, completely useless. I wrote to the support and they just didn’t care but reply with a link of hardware support centers. Ridiculous.

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When I got my BF 700 scale, I couldn’t connect it to the app. It turned out the included batteries were almost empty, which prevented connecting with the app. After replacing the batteries, I was able to connect, but the app told me that there is already an account connected to this scale, which was confusing. Eventually, I was able to connect the app with the scale and set up on online profile through the app. However, every few days the app tells me that there is no online profile connected to it, and offers to delete all my data. When I created a new profile, it told me to confirm the mail address by clicking the link in a mail. The mail took very long to reach me. When it finally arrived and I clicked the link, it told me the link was already used and no longer valid. Please fix. Thanks

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Beurer customer service doesn't seem to care. There's a bug that logs you out. Then you can't log in. You have to uninstall then re install. I imagine they are corrupting data on the phone somehow. I've reported it many times and honestly I don't think they value their customer's time. In any case why do I have to be logged into the stupid service to get readings from my scale. And why can't I easily switch between readings for multiple users. Very disappointed!!

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App logged me out after an update. No big deal - I sign in again with my account but now it refuses to connect my stored scale with my profile. Get error message “this is an online profile that cannot be synchronized”. I go through all the FAQs but nothing in there. After wasting 2hrs I decide to delete everything. Paper and pencil is easier and more reliable than this.

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BC57 - wont consistently send data via Bluetooth to the Healthmanager app. Sometimes connects, more often than not, it won’t. Have to load data manually. The whole reason I bought BC57 was for the Bluetooth. Very disappointing. I also cannot seem to delete individual data entries permanently. They keep reappearing if I re-install the app. Would not recommend this product or app.