Barclays US Savings

I’ve had my Barclay savings account for about 10 years, maybe 9, and this has been the most reliable bank I’ve experienced. I recommend to everyone who’s in need of a bank account that you won’t have quick access to the funds. I like the auto draft feature and I’ve never had issues with money going missing (as I’ve experienced with brick and mortar banks). In reference to the app, I basically use it to check my balance, set up one time transfers, or to deposit checks. Those features work well for me.

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The app is extremely bare bones and not in a good way, the only purpose it can serve anyone is displaying your account and at most you can execute a transfer or deposit but cannot setup reoccurring transfers through the app or manage ones setup on the browser. Don’t expect this to change since the last update to this app came 9 months ago, you’d be better off bookmarking your account on you mobile browser and then dealing that way. The lack of support for this app is annoying and you can tell it was just an afterthought. I won’t hold my breath but, I’d appreciate if Barclays hired a team of developers to actually give their apps support and expand the features.

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Literally the worst mobile app ever. If they didn’t have such good accounts and Rewards i would have transfer my money to my credit union. Literally who is smaller but their app is 10xs better. And more informative then barclays half baked app with almost no investment. It’s not informative I can’t view my account statements, I can’t see how much interest I accrued during the month that I’m in. Something my credit union shows me so I can see and be excited about my money growing. I can’t manage my user name or customize my account or my greeting or anything I mean this is literally as bare-bones as it gets this app . that’s why I give it one star. A banking customer like me who has Wells Fargo and a really Member oriented credit union that really puts clients is not impressed by this app oh im 22 btw

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I realize this is Barclays US’ first cut at a mobile app for their online savings customers. That said, they really should have allowed their developers the necessary time to create an app that is actually useful and that provides a better user experience. Aside from checking your balances and transactions, the app is basically useless. The transfer function has crapped out after only having the app for about a month – and this is without any published update during that month! So, if I need to make a transfer either to or from my account, I’m out of luck if I am not near a computer to access the full website! This app needs SERIOUS work, Barclays!!!

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You’re a supposed major financial institution and you allow this HORRIBLE app to go public? The interface doesn’t fit the screen properly and I don’t mean on the X I’m on a plus and it’s off. The balances on one tab don’t match the other. Just a clunky horrible interface. You also create 2 different apps one for savings and the other for ??? When you download the non savings app it locks you out. To unlock you have to remember your account number which is great especially when you just opened your account.....🤦🏻‍♂️ How about 1 universal app for whatever type of account you have like every other company ie CHASE?! This app is a joke and absurd in 2018. This is an app you expect from a tiny local bank. It feels like the Barclays higher ups do not use these apps and I bet they still read physical newspapers and think apps are just a fad.....shameful. I’m seriously considering closing my newly created accounts because of the horrible app and don’t get me started on the website.