Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
* Service Management - Upgrades & Downgrades - Topups - Remaining Data Breakdown - Daily/Weekly & Monthly Usages - Send POD - Fix My Line - Radius Online/Offline Status - Mark Services As Favorite * Push Notifications - System Notices - Client Ticket Updates - General Notifications * Ticket Management - Ticket Creations - Send Replies - Upload Ticket Attachments - Close Ticket * System Notice Management - Mark As Read - Delete - Multi Delete * Contact Axxess - Send App Feedback Form (with attachment/screenshot) * What's New Page - Informs User Of The Current Release's Features.