Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Book flights, reserve seats and keep track of your boarding passes - the Austrian app accompanies you throughout your journey with the Lufthansa Group network airlines. You receive real-time information and all relevant updates about your flight directly on your smartphone in the form of push notifications. The Austrian App ensures you are always up to date. Experience a smooth journey with the Austrian app. From booking your flight to landing and beyond, you can stay informed at all times. You can also conveniently manage your data and access personalized services via your personal profile. In short: The Austrian App keeps you well informed throughout your journey. Here’s how the Austrian App makes your journey easier: Before departure • Book your flight, reserve your seat and add your baggage: Search for your desired flight, book it, and rent a car that will be waiting for you at your destination. You can also add any additional pieces of luggage directly in the app and reserve or change your seat. • Online check-in: With the Austrian app, you can check in online for all Lufthansa Group Network Airlines flights. Your digital flight ticket will then appear directly on your smartphone. When boarding, simply open the app to show your mobile boarding pass. • Travel ID and Austrian Miles and More: You can now save several payment methods directly to your Travel ID account thanks to the new digital wallet. This means you can pay with ease anytime and anywhere. Enter your personal details and select your personalized services to make the Austrian app even easier to use. To do this, use your Travel ID or your Austrian Miles & More login. • Real-time information and flight status: Starting 47 hours before your departure, your personal travel assistant will provide you with all important updates and information about your flight. Push notifications about check-in, flight status and gate changes make sure you are always up to date. With messages that pop up on your home screen, you always have an overview of your trip and can relax and enjoy your journey. During the flight • Flight ticket and on-board services: With the Austrian app, you always have your mobile boarding pass and all on-board services with you – even when you are offline. That way you can keep track of all important flight information and changes at all times. After the flight • Track your baggage: Even after landing, the Austrian app will keep you informed of further steps that need to be taken. This means you always have an overview of your checked baggage and can track it easily. The Austrian app is the perfect companion to ensure a relaxed journey. You can use the app to book your flights and rental cars, receive automatic notifications and updates on your next flight and edit your personal data easily and conveniently while on the move. Download the Austrian app now for a relaxed travel experience with a personal digital travel assistant that accompanies you before, during and after your flight. Learn more about our flight offers at austrian.com and follow us on Instagram, Facebook, YouTube and X to stay up to date. If you have any questions or need any assistance, please do not hesitate to contact us. You can get in touch at https://www.austrian.com/at/en/contact#/.