Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.5Receive and respond to real time customer feedback (based on NPS) from your iPhone or iPad. AskNicely for iPhone is a powerful way for businesses to embed real time customer feedback in the daily routines of everyone from the CEO to front line staff. Designed to feel like the messaging apps you use everyday, AskNicely makes it easy for employees at all levels to track and action customer feedback for their role or function. - Track customer happiness based on Net Promoter Score (NPS) - Filter scores and responses by time period, rating, team, region, customer segment etc. - Reply to customers straight from your phone and add notes for other team members - Get push notifications for specific responses that need your attention - View leaderboards that rank your best performing teams/regions/customer segment/channels ** Rated #1 Enterprise Feedback Management platform by G2Crowd ** ** Feedback from AskNicely customers ** "Great product delivering fantastic results for our staff and customers” "Very simple to use and very impactful for our business” "AskNicely is the most seamless software tool that our team uses. Kudos!" “Nice people" "Hands down best NPS app on the market.” ** Requires an AskNicely account ** Visit our web site to start a free trial. About AskNicely: AskNicely is the world’s leading customer feedback platform based on Net Promoter Score (NPS) framework. Businesses can automatically track the happiness of their customers and take action to deliver experiences that get customers to stay longer, spend more and refer their brand to friends.
