Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
1.7A secure, user friendly mobile app designed for patients to access and manage his health record and communicate with healthcare provider. Secure Patient Registration Patient can install the mobile app and securely register to the service. After confirming his identity, patient can complete the self-registration process through the mobile app. Family Health Management Patient can access and manage the health information of his dependents as well as of his own health record with one single sign on. Online Appointment Booking Patient can book and manage his outpatient appointments online, immediately and in real time, 24/7. He can search by physician, specialty, and sub-specialty. Online Virtual Consultation The patient can join an online virtual consultation with his physician using scheduled video call and waiting rooms. Timeline Patients can view his recent events along with details of the upcoming scheduled clinic appointments, endoscopies, physiotherapy sessions, laboratory tests, medication refills and planned admissions in chronological order. Medical Record Access Patient can securely access and view up-to-date medical record information enabling him to share his health information with other providers. This includes diagnoses, allergies, vital signs, medication list, laboratory results, radiology reports, O.R. reports, immunization profile and medical reports. Complaint Management Patient portal offers a complaint management facility for patient to report issues and ensures complaints are registered, processed, and resolved for patient satisfaction.
