Amazon Store Card

After loading the app, a button labeled “Try Again” shows up. Pressing the button does not cause a successful reload. Also, when trying to leave feedback, it seems that there is an issue connecting there again. Not typically one to mention it or leave bad reviews but all of the ones that have been left so far look a bit suspicious. Edit: For anyone having the “Try Again” button issue, if you have an ad blocker you should try to disable it and reload your app. As far as the app goes it’s very simple, doesn’t allow you to view your statements and doesn’t have the option to manage your rewards points yet. In all honesty it’s probably less convenient than just having the site bookmarked in your home screen if you have any account management stuff that you want to do. Serviceable at best.

One of the reviewers complained about how ‘primitive’ the app is and that the positive reviews are fake because they all have the word “love” in them. Seriously? Don’t you get tired of all those ‘sophisticated’ apps where you need to go through 17 steps to get to your desired page? And as about the word Love: made me smile because my first word in my original review was “Love and blah, blah, blah..” Yes, I, for instance, absolutely LOVE how simple and user friendly this app is and I am a real reviewer (in fact the only reason why I decided to review this app was because of how awesomely simple the app was). Downloaded it today, opened it and was sooo happy to see a simple, straight forward app, that serves for me the purpose of a convenient and quick payment.

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I have no problems with the app itself. It opens fine for me, and the data is there right there at my fingerprints. And making payments is ready to set up and pay. The problem is the reporting of the purchases. On any other credit card, you make a purchase with multiple items, that is hot it shows up on the billing. With this, ESPECIALLY if I wait a month to record, Items end up broken up individually, it’s hard to determine which purchase was with what other items of multiple orders were made on the same day, and not to complain of an item’s cost was later adjusted down due to a decrease, but accounting for the amount when reconciling to the billing is a tedious job.

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I love that we finally have an app that lets us make payments, but that’s the only plus I see. Half the transactions I make don’t even show up in my activity tab. I don’t mean they show up delayed...some do appear several days after the website posts them...but most never make it to the app at all, so I have to log in through the website anyway to make sure a payment was submitted successfully or a return was in fact credited to my account. I do experience the frequent failure to connect when I try to log in that other reviewers are mentioning as well. The app is the idea of what I wanted, but falls short in actually providing what I was hoping for.

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One of the things I look at every time I get on to make a payment is the remaining time left on my promotional purchases (to make sure I get them paid off before they accrue interest). Synchrony is a predatory lending company, so it’s wise of them to leave this information off of the app. I guess if you just want to hop on to see your balance or make a predetermined payment, the app works fine. It’s just not helpful for me. I still find myself logging into the website to view promotional expirations before I pay my bill. If the promotional purchases were viewable, it would be a 5 star app.