Alabama Power

response required

I log in to my account, it gives me all of my information and even a pdf file of my bill. The problem I have, when I click the “pay my bill” link, it asks me for all of my information, acct number and amount to be paid. Seems as if that information would be readily available, once I logged in my account. Also, you click payment type, and then get in to the payment information, it asks again, payment type. This app doesn’t nothing to help or speed up my process for paying my bill. The website is just as bad, all terrible.

response required

I don’t know what this was an improvement of, but frankly it must have been really bad for this to be considered an “improvement”. It literally is just the website. Except it’s actually worse since it won’t let me paste in any information into the password field. It’s almost as if the group that made this “app” published this so that they could say that they had done so, and not because they actually did any work on this or cared about it beyond the bare minimum. Really pathetic.

response required

Why do y’all even offer this app. It is totally useless. A company as big as Alabama Power should be ashamed to own such a unprofessional app. You shouldn’t have to remember your account number every time, it never remembers method of payment and never allows me to set up checking account therefore I have to pay the retarded $2.25 inconvenience fee. Would someone at Alabama Power please take time and make this app useable like everyone else in the world does.

response required

App does not make paying your bill any quicker than having to log in on the computer. I still had to enter all my billing and payment information, even though the app already had my acct #. It gives you a view if your bill, and if you pay online you already get that in an email! Apps are created to make thing easier, this app isn’t worth it!!

Super easy to use. All my information is there. Took me two minutes or less to pay my bill. This app should have a higher rating by now.