ACV Auctions

Great business model and concept and mobile friendly - but the app needs work. Should be able to turn off notifications for certain actions. Keep getting notified of auctions starting for vehicles I'm not interested in. Or even in general should have the option to add to favorites and receive notifications for those. And also to view upcoming next day sales ahead of time to add them to favorites and bid when auction is active. Minor stuff just for ease of use. Kind of annoying to keep getting notifications for every car. Needs some other things too but i guess overtime its a trial and error thing.

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Great app, but awful way of building inventory. You will receive vehicles with many unannounced issues, that were missed by very inexperienced “inspectors”. I have purchased 50+ vehicles from ACV. At least 50% of the vehicles I receive have various ranging issues. I have purchased some very nice vehicles through this platform, but it’s not worth the risk. I have also experienced large losses ($5,000+) on several occasions. I have never before had losses like that in my business. This also doesn’t address the title nightmare you will have with ACV. I know they’re a growing company, but over time, I find the errors to be inexcusable. Titles are always delayed, and also way too frequently arrive with issues creating a nightmare getting them flipped. ACV is an amazing platform, but years away from being a reliable source of inventory. Stick with Manheim and Adesa for now. Arbitration isn’t fun to work with either. They take any quote you receive, for items they will actually cover (not many), and cut that down to a number no mechanic on earth would quote. They’re incredibly unrealistic with repair valuations. Love the platform, hate the experience.

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This company is full of scumbags. I’ve purchased over 100 vehicles from them and every purchase tends to have a surprise. Titles never get turned in on time. Condition reports often miss big things like the entire side of a vehicle being damaged, and even trying to pick up a vehicle and not finding it at the pickup location. ACV will do everything it can to make you eat a car. If you find issues that weren’t disclosed in the condition report you often get screwed. If you need to repair body work or mechanical, you can send them an estimate but they will counter with insulting offers. I had a vehicle with 2 doors that were damaged and needed to be replaced. I found 2 used doors for 1800 in parts and then it was 6 hours labor to replace. ACV offered me $1000. They wouldn’t take the vehicle back. Just beware of these scum.

Acv has gone above and beyond for our business. We are a small dealer that uses this auction service daily. We have been able to grow our business through their auctions with less fees and great inspections. We have purchased over 100 units from acv with only 4 vehicles that were arbitrated. Great policies and great customer support. They are there to answer the call when needed and our dealer rep Liz goes above and beyond for us.

“Time” is our most valued asset because its irreplaceable. No more “day at the sale”. Wholesale buying AND selling made UBER easy from my mobile devices. Thanks ACV for giving me a whole day of my week plus a new channel for buying & selling.