Acorns: Invest For Your Future

Love the app and know they are improving it regularly. Gives less educated and new investors a place to start with less risk than other investment vehicles. It is super convenient and easy to use. Wish the recurring investments could be set up on specific dates as well as bi-weekly as millions of people don’t get paid every week and don’t always have funds in their accounts. Also, it can cause overdraft fees. It would be nice if for some reason there was no funds it didn’t still pull from your checking account. This happened to me as I have recurring investments set up and for example it pulls out each Friday. I have checked my tab that says “past” where you can see pending payments. It is Wednesday now and for some reason I don’t see it on there. Therefore I don’t know when it is going to hit my account. If you have lots of money which I think the target customer Acorn is shooting towards is millennials who don’t always have a bunch of money saved! With that said...I know and see the constant improvements and as the company grows. I have confidence that updates and improvements will occur. An example is they are working on “real time” investing right now and communicate that through their app. It will get a 5 star from me in the future and I will change my rating! Hope this helps the consumer and also the company improve the app!

Acorns has since solved my problem, turns out they were simply experiencing a serious backlog to new accounts looking forward to the weeks ahead to see how much I can round up on my card transactions. —— old review below—- Like everyone I was very excited to start rounding up sadly I never had the opportunity to experience any of the feature sets Acorns has to offer. The account setup was pretty easy and enjoyable although finding out after signing my certificate that it still would take 1 - 3 business days to verify my account was a bit disappointing but I get it. Here is where Acorns fell short, till this day 5 days later it still says I need to wait 1 - 3 business days for my account to be setup, uh hello it’s been 5 days! Like any American on day 3 I picked up the phone and called support, I was on the phone for about an hour before I got disconnected due to interruptions in service. I also tried email support but have heard nothing, no confirmation to my email over my support ticket nothing, maybe somethings up with my email but at this point I would prefer to speak with a human being and I think any service offering to make transactions from your bank account should support quick and easy customer service. I am open to changing my review if I ever get any support to rectify this rogue issue.

I love acorns. It’s a great way to save money, but, when I need money in an emergency, I can’t afford to wait 3 - 6 business days for the money to show up in my checking account. I made a withdrawal from my account on Monday night and still have not received my money into my checking account. When I called them this morning to see if my money will be in my account tonight or this afternoon they said that maybe it will show up in my next week. So thanx acorns😑, now, I have to go shopping with change I got from my piggy bank all because you’re slow getting money in my checking account. I have a feeling that I’ll be looking for another online savings account soon if things don’t change. Please remedy this problem ASAP. If you are quick enough to get money into my savings account, then why can’t I withdraw money from my savings account without the hassle of waiting for 6 days? By the time my money transfers, I will have my social security checks coming in on the first of the month. By then it will be too late, I will have a waisted money transaction. Please do better acorns I’d like to keep you for a savings account but if I have to, I will close my account and find a better solution for savings and transferring money. I will upgrade my rating as soon as you upgrade your policies for transferring money or help me find a faster solution to getting money in my checking account. Thx.

I never saw a benefit to using Acorns except using it as a savings accounts. I like companies that can figure out a unique way for people to save money. Acorns rounds up your purchases and takes the spare change but you’ll see it gone in one big chunk rather than rounding up your purchases and taking the change each purchase. It messes with your mind because it can make you feel like you’re deducting more than you want but on the other hand, it’s like Digit in that it takes chunks for you without having to do it yourself. Withdrawing for “free” doesn’t happen. There’s a 10% charge to withdraw “early”, whatever early is. I never saw my money increase because of stocks or investments and I honestly don’t recall ever a suggestion as to where to invest to make money. If you withdraw, then they say they have to sell your shares but guess what, you’re not making money off those shares they put your money into. We can only assume they make that money and that’s why this program is free. They did suggest companies to buy from to make a percentage to add to Acorns though. I was hoping I’d see an increase in which I’d make extra money and could withdraw and start over. There’s not really a good explanation on how except that they take extra change. So in the end, it’s a savings account but with a charge to withdraw. I’m just waiting to close my account instead.

ask user to change the rating

I only gave it 1 star because 0 was not an option. I downloaded this app because I thought it was like the app dave that gives you a payday loan. Upon making an account and linking my bank account, I realized what this app was actually for. I opted in for the app to round up each purchase to the nearest dollar and for reoccurring $5 investment each week. After the first week, I realized I do not actually care to invest and wanted to delete the app. I couldn’t quite figure out how to unlink my bank or delete my account to prevent any withdrawals from my account from occurring. I found a setting that allowed me to turn off all investments. So it wasn’t supposed to pull from my bank account at all indefinitely, as long as I did not turn it back on. I checked my bank account today and saw that I was $35 IN THE NEGATIVES. I have over-drafted and will have fees assessed once the bank opens in the morning. I’m very upset that they continued to take my money after I opted out. And $35 is way more than change from rounding up my recent purchases to the next dollar plus $5 for the week. I also cannot figure out where these investments go nor how to withdrawal them. So I have essentially been robbed. Do not use this app if you understand the importance of money. I did not have $65+ to lose for no reason. This app will take your money without consent and claim to be investing in you but not allow you to get it back!!!!🥴🙄🤦🏻‍♀️