ACDSee Mobile Sync

I’m a longtime ACDSee user and have struggled with the iPhone to PC transfer for years! This app is customizable to my EXACT likings, which is incredible. I had used google drive for the transfer for years and that process lost the create/modified date for videos. Then I tried Windows 10, but had inconsistent results. This app works in the background and hasn’t failed me yet.

The ACDSee mobile app makes is so easy to sync pix back to your computer. I used to have to figure out what pictures I had already copied to my laptop but now ACDSee remembers for me. It’s incredibly easy to sync only new pics. All around fantastic app. Thank you!

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For Windows 10 in combination with an iPhone XS Max running iOS 13 this app just does not work. The first couple of times I ran it, it exported some of my photos but would stop when the phone would lock. After that first day, I get a request timed out error on sync, and the app has never worked again since. I have restarted my phone and laptop, uninstalled and reinstalled the app, checked firewall settings, none of which have solved the issue. Seems like more of a hack than an app that was thoroughly tested. Why not just connect ACDsee to iCloud and sync from there?

The program works as advertised, however it does not support Apple’s new HEIC File format. What this means is when you copy a file using ACDSee Mobile Sync, you get a small JPEG and an HEIC file. Whereas if you copy the same file using the Windows 10 File Manager, then you get a much larger JPEG file. I like to work with original files, so I quit using this program.

My iCloud for Windows stopped working and Apple was unable to assist me in troubleshooting the problem. This app from ACDSee solved my problem of how to transfer photos from my phone to my PC without using a USB cable. I love this app!