abillion | #1 vegan app

Hey Sarah, Means so much to us that you got this far and are going beyond 10 reviews. Every one of those reviews helps make it easier for other people to discover and choose vegan options and it makes a huge impact for our animal welfare partners that work tirelessly but are mostly all scraping by on small donations. We're working hard to change the face of social media and connect it with social purpose and it's because of amazing members in the community like you that we have a chance to make an impact. Thank you for being part of this. All the best, Vikas (follow me on the app, I'm @vikas)

Hi Olivia, My name's Vikas and I started the company. Firstly, I just want to give you a big thanks from me and everyone on the team for your feedback. It means a lot to us. There is so much work that's being done on improving location based searches. In the next couple of app releases you're going to see the product of that work. Regarding not showing options you know exist or options that are obscure, we took the view of building an authentic community from scratch, which means we display things our members have added rather than trying to find a bunch of information from other online sources and aggregating them. We think that potentially means slower growth but a more unique, curated and relevant experience once it's all baked. We've got 40k reviews in 90 countries, for some places we have amazing density, and while we have the most reviews in the US, its such a big country and there are some huge holes! You can definitely add restaurants that don't appear in our database. We have a button when you search for a restaurant location that is "see more listings". For example, if you search for Panera Bread Phoenix you should see all the options. Same thing if you start off by hitting the review button and then locating a business to review an option at. There is also a backdoor to adding listings in the map. All you have to do is find the restaurant on the search bar results, then head to the restaurant page and click on "tell us more about this place". By just filling in the veg-friendly rating that business will then appear if you rate it friendly or higher. There are at least 100 user experience problems we are working on solutions for. We need amazing people like you to help us fill this out and make an impact for the next 20 people from Phoenix that try the app. I hope you'll consider contributing to build this community of change-makers. Wishing you all the best. If you ever want to chat directly my email is vikas@abillionveg.com Thanks, Vikas

Hey Kerry, Thanks so much for the feedback. Means a lot to us and really helps us improve. We've chosen to focus on delivering an authentic community led experience and part of that is getting reviews in places like Phoenix from new members like you. The reason you don't see any options is because people haven't reviewed anything yet, and the reason for one meal is because most restaurants have 1-2 vegan dishes if we're lucky, so we wanted to create an experience that highlighted the best vegan options instead of just looking at restaurants. Great point about the chains. It's something we're working on, so dishes at national chains show up everywhere. I hope you'll give it a shot again and if not, thank you for the helpful review. Vikas

Hi Will, Thanks so much for the positive feedback. It's thanks to amazing members like you that we're able to join forces with a global community of change-makers to build a digital platform for the movement. So happy to hear that its been a great experience. Wishing you all the best, Vikas

Hi Morgan, Thank you so much for the great feedback. Thanks to insights like this we continue to improve the functionality. Our latest update that went out yesterday includes revisions to make the near-me functionality better. But the reality is that our platform starts with a member submitted review. That's how things are displayed in the map. We wanted to focus on creating an authentic member driven community, so if you don't see something that you know exists, it's only because it hasn't been reviewed yet on the platform. We're working on making improvements to this as well, to make it easier for you to submit suggestions without having to post a review. For now you can do that by searching for a restaurant on the explore tab and then adding the veg friendliness of it on its unique page. Once that's in you'll see that business on the map, except there won't be any reviews or photos. We're hoping you can stick with us as we improve. Thank you. Wishing you all the best, Vikas