Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Welcome to 13cabs – Australia's leading taxi app, offering the largest fleet of cars and Professional Drivers for a seamless, safe, and efficient travel experience. Now accepting PayPal as a payment method, 13cabs caters to all your transportation needs, anytime, anywhere in Australia. Whether you're looking for a reliable airport transfer, a luxury ride, or a convenient way to manage your travel plans, 13cabs is your go-to taxi service. Seamless Booking and Payment Flexibility: Effortlessly book your ride 24/7, track its progress, manage your fare, and pay conveniently with options including PayPal, credit card, Apple Pay or Cabcharge. Transparent and Predictable Pricing: Fare transparency is paramount. With 13cabs, enjoy a clear pricing model with no surge pricing. Our Fixed Price, available in select locations, ensures predictable expenses for your travels. Uncompromised Safety: Your safety is our top priority. Each taxi is equipped with security cameras, and we maintain strict confidentiality of your personal details. Plus, our Australian call center is available 24/7 for any assistance. Diverse and Accessible Fleet: Choose from a wide range of vehicles including sedans, SUVs, MAXI-TAXIs, wheelchair-accessible vehicles, luxury Silver Service sedans, and specialised Airport Transfer services. 13cabs caters to every travel requirement. Personalised and Comfortable Rides: Experience travel tailored to your preferences with MyDriver. Save and request your favourite Drivers for future trips, ensuring a consistent and comfortable journey. Efficient Multi-Stop Journeys: Plan complex travel itineraries with up to 4 pick-ups and drop-offs, all while enjoying our Price Guarantee. Real-Time Tracking for Peace of Mind: Keep an eye on your taxi's location in real-time, easily contact your Driver, and share your ride details for added security during your travels. Prompt Parcel Deliveries: Count on us for quick and reliable deliveries, with pick-up times under 10 minutes, ideal for urgent parcels and more. Special Services for Every Need: Whether it's Taxi for Pets, Baby Seat Taxis, event transport like weddings, or efficient Parcel Delivery, we cater to all scenarios. Why Choose 13cabs over other ride-sharing apps? In the world of ride-sharing, 13cabs stands out for its commitment to safety, reliability, and professionalism. Avoid the unpredictability of surge pricing with our transparent fares. Our Professional Drivers are thoroughly vetted for a secure and enjoyable journey. Personalise your rides with the MyDriver feature and choose 13cabs for a trusted transportation service that prioritises your needs and safety. Download the 13cabs app today and experience the future of taxi services – where every journey is more than just travel; it's about exceptional, tailored service. For more detailed information, visit the 13cabs services page.