10-21 Police Phone

I did love the app. Worked great when I had data service, however had to stop using it. We are on a 2gb plan for 3 people in my family and unfortunately the app used enough data to get my wife’s attention. Yes I did use it for work related purposes, however I’m the one paying the cell phone bill. If the app used my normal cell service which is 1. Unlimited and 2. Normally still available in low data service areas....then I would still be using it today. Love the idea behind it, but can’t use it.

Having been in law enforcement for 16+ years, I’ve used everything over the years from dialing *67 before each call (leading to many ignored calls) to buying a second pre-paid phone specifically for work use, to the hassle of having dispatch dial numbers for me and connect me. The 10-21 app is by far the most effective and economical resource. Even with an agency-issued phone, it is still extremely useful in allowing me to keep my number private to avoid calls while I’m off-duty, busy at work, or becoming someone’s “personal deputy” whenever they need something after I return their call and expose my number. The app is user friendly and rarely has any glitches or issues. Highly recommend for ALL law enforcement officers, and I look forward to the upcoming premium version with even more features.

This app is great for basic patrol needs and especially for new CI’s. I would rate the app 5 stars if I was able to receive push notifications more consistently. I find myself having to check the app frequently while working and expecting a call back. Probably a user error but I’ve gone through all the notification settings and can’t seem to make it work! Fix that and I will have zero complaints. I’d love to see a text option or chat feature incorporated in the future.

This app is an absolute MUST HAVE for every Law Enforcement Officer. The system works flawlessly. The best part of this application is I can use my personal cell phone at work and not worry about accidentally giving away my personal number to a citizen. I can comfortably separate my personal and professional calls now. This will remain on my phone for the duration of my career and I will be suggesting it to the officers I work with. Thank you for making such a great product!

I’ve been using this app for three years now, and I’m surprised by the number of people who aren’t able to sign up or experience poor call quality. My agency only just transitioned to .gov email addresses last year, but I was able to sign up just down three years ago. If I recall correctly, I was able to upload a copy of my commission to verify my Identity. Several of my coworkers also use this app with no problems.