1-800Accountant

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Canceling my services. It’s been one thing after another with this business! Once assigned an accountant he flakes on TWO meetings. Then just went head and took $600 out of bank account two weeks before the next installment is due! They have me a quick refund however my trust in this process is now gone. I asked to cancel my services in writing with the 30-day period so hopefully they will honor their refund policy. Not holding breath.

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Not only is the app glitchy, but the service provided by 1800Accountant is not worth the $$. I started a business last year, and like many of you got a call by them to solicit their services. I felt pressured into using them as their “salesman” told me I needed to have an accountant firm help me file with the IRS to select how I would be taxed. I properly formed my LLC with the state and IRS, but they told me that the IRS doesn’t see it that way and there were potentially many fines I would face if I did not have an accountant file a form with the IRS. Needless to say once they had me on the hook for the $2000 initial payment, my “dedicated accountant” knew nothing about this mystery form that had to be filed. Nor did they tell me there was a $30/Month charge I would start getting charged for ON TOP of the $2000. All and all I stayed with them until today when my taxes were filed as I had already wasted enough money on them. And even my taxes they put together were incorrect. Missed over $2000 in deductions and had I not had and independent account review their filings my tax burden would have been an additional $4000 out of pocket!! Very disappointed and would STRONGLY recommend to stay away. Support your community and local accountants who will have your best interest and companies best interest at heart. Can’t stress enough how disappointed I am with this company.

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Had extremely complicated situation where the portal wouldn’t connect to my bank account otherwise the portal was working fine but after it was all said and done the technical support team wouldn’t help the billing department wouldn’t help. And not a single person was helpful to try to resolve the issue . Got bad attitude from everyone. As I was going to cancel my service I got double charged for a renewal fee and they took 4k out of my bank account and then I had to fight with them to get it back . Better off just using quick books and getting your own account who’s hands owns

Downloaded 8 months ago and use it every day. Super easy and intuitive, especially for a new business owner like me who doesn’t understand debits and credits. I like how clean and simple the dashboard is, it only has the features I need to track expenses, mileage, create/send invoices, and generate reports. Best part is it comes with a Bookkeeper, if I ever have questions, they are always available to answer them which saves me tons of time and $$$.

Convenience, sleek graphics, and ease of use make for a perfect app! It allows syncing and organizing multiple bank accounts, generates reports, stores large documents securely, gets ready for tax season by gathering information. You can literally drag and drop your prior year return, and it fills in half the information for you! What more could you ask for, from the 1800Accountant team?