Zoho Desk
source

Zoho Desk

(2 137)
Price
Free
Category
Business
Last update
Mar 27, 2023
Publisher
Zoho Corporation Contact publisher
View in store
Loading...

Ratings & Reviews performance

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total
2,137
Avg rating,
total
⭐4.0
Loading...

Description

1284 chars

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune. Zoho Desk comes from Zoho, the operating system for business. Key features : - Work Modes organize your tickets based on due time or customer type, so you know which ticket needs you first. - Zoho Desk brings in customer information from Zoho CRM, so you can put a face to each ticket. - Tickets are displayed as conversations, so agents can stay updated on ticket activity. - With the all-new Team Feed, you can tag your team members on tickets, and collaborate to close tickets faster. - The Notification Centre brings you updates on your tickets, so you stay on top of things wherever you are. - Perform frequent ticket actions like edit, close and move with quick swipes. - Create, view, edit and delete tickets from any department. - Add and update comments and ticket fields. - Receive push notifications on ticket updates, comments and @mentions. - Re-assign tickets to other team members and pick up unassigned tickets. - Move tickets to other departments. - Receive and view attachments on tickets. - Save responses as drafts, access, edit and send them later.

Screenshots

https://play-lh.googleusercontent.com/EeCiXwZJoEvyO-aVoKW6z_NoNoL7wSBQgs7_A4SQ0-E7H7lI47nVkeeAjyJ5C-7Upwhttps://play-lh.googleusercontent.com/lNwnQjFSTedG9ldht_mDBiYv5XcaiMoAVL_v6ESYy4MdgvmGG0DZQVgXRZUWQiavVFYhttps://play-lh.googleusercontent.com/PfSFktLJSzfUNyH9eQOH4_s_ZAmZnrcHiMxgrTyLfNI4wz8QM5E1kGueIeiUf03-iEIhttps://play-lh.googleusercontent.com/GQQJyII00qUs9Q6d6VJ1fV9nLhIqubNM8XS9rw781mGFI2oPgd60fhDuhYXM3KV0qQhttps://play-lh.googleusercontent.com/6PnlIk_fE3b6qrLZalNz3Xs0-dAwXyiOVc37Fq48ipaBExbmFD69lYsaCtIwtPj_WQhttps://play-lh.googleusercontent.com/Td35TMhVPp1tnOibhh_KXJgvAEFvDlf0PqzKk-P3Op-0_MaTcwGPWvXWPcnSSP9vSB8https://play-lh.googleusercontent.com/zoCuHJxbloDTFCtT2Bf7R_l4qZoMZuTvdd-spvBR6-9KfN17NuQsZkdIoRmJ6OpsRZQhttps://play-lh.googleusercontent.com/dxSDFnBaG-bcyWSSn2PEzscz-PlgNqQYPHeyuqATHU2w4-aesAYz5JtkoIJ4WmLXquI
Loading...
Loading...

Find growth insights on our blog

React to user feedback and market trends faster