Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.5Wongnai Merchant App (WMA) empowers restaurant owners with the ability to manage all restaurant information, see and reply to customer reviews. Most importantly, it allows restaurants to take delivery orders from LINE MAN and Wongnai with minimal effort. Moreover, Customer Relationship Management (CRM) feature by simply using phone number is also provided to increase brand loyalty and retain customer base. Wongnai, Thailand's number 1 review application, has built a new application, which caters to restaurant owners called Wongnai Merchant App (RMS). This is an application that empowers restaurant owners with the ability to manage all restaurant information, see and reply to customer reviews. Most importantly, it allows restaurants to take delivery orders from LINE MAN and Wongnai users with minimal effort. Moreover, Customer Relationship Management (CRM) feature by simply using phone number is also provided to increase brand loyalty and retain customer base. This is the first time ever, that Wongnai x LINE MAN will be working together to build an amazing application, dedicating to further connection between restaurants and people nationwide together. With this application, restaurant owners are empowered with limitless possibilities, with the potential to generate more revenue through food delivery services by taking advantage of Wongnai and LINE MAN's users, which currently sum up to over 3 million people and counting.
