Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
3.8Our Business App is the free, mobile version of your My Cockpit web application. With only a few clicks, you can manage your appointments, online bookings and customers anytime and anywhere. Thanks to push notifications, you never lose track and your customers receive automated reminders, which reduces undesirable no-shows. This way, you save time and energy, and also improve your customer service. Features of the My Cockpit App: Appointment calendar: * Create appointments * Receive online bookings * Confirm/reject appointment requests (option to suggest an alternative appointment) * Cancel/move appointments * Synchronised with the My Cockpit web application (data/appointments) Customer communication: * Create customers * Call customers * Send automated appointment reminders and confirmations to your customers * Customer and employee chat * Import customer data from your smartphone / tablet * Receive push notifications for new appointments / messages
