Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.0Krypton v3 is the successor to Krypton v2 (winner of the CX Innovation of the Year Award at Quest CX Awards, 2017). With v3, we have introduced a host of features, some of which are as follows: - Better UI, better flow and better performance - Property Performance Card: Snapshot of all relevant consumer experience data points to ensure you are on top of areas that need improvement - Seamless Audits: The audit system has been fluent and incredibly efficient. The new audit system will cover vast range of use cases of day today operations. It will also provide section wise submissions as well. - Advanced Questionnaire Features: Previously questions have been linked with amenities and escalations to ensure you are only served with relevant questions during an audit but now we'll make it smarter with providing greater outlook of audit to the auditor. - Geography Specific Modules- The modules will be geography specific which enables more personalised features. In case you have any feedback, please feel free to reach out to us at operations_management_tech@oyorooms.com.
