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3.1With the Hilton Grand Vacations mobile app Club Members and Vacation Package Holders have direct access to all the outstanding content and functionality found online - all with a tap of their smartphone. Plus, Members will have a digital travel guide and interactive resort concierge designed to deliver a better experience before, during, and after a stay. Note Club Members and Vacation Package Holders: If you have already created an account on the Club Member Website (club.hiltongrandvacations.com) or the Vacation Package Holder Site (concierge.hiltongrandvacations.com), please Sign In with the email address and password you created during that process. Key features include: MY TRIP: View a snapshot of your trip details, including reservation information, on-property activities and dining options, as well as any events or promotions offered on property or near you during your stay GUEST FEEDBACK: Provide your thoughts and feedback regarding your stay while you’re on vacation and once you return home PUSH NOTIFICATIONS: Receive messages and alerts directly to your smartphone so you can stay informed and focused on enjoying your vacation Plus unique features for Hilton Grand Vacations Club Members: MOBILE BOOKING: Club Members can search for the perfect vacation with our new mobile-friendly booking engine. Choose “My Dates” if you know the exact dates you’d like to travel and only see availability for what you are looking for. If your dates are flexible, choose “Flex” and you can see availability across a range dates, or choose “Open Season” and see just what’s available during the Open Season rental window. CLUB GUIDE: Connect with fellow Club Members in an online community where you can post questions and make or read recommendations on what to do during your trip CLUB DASHBOARD: Make and manage reservations, points, membership details, and more...just like you would on the Club website FRONT DESK MESSAGING: Club Members can now chat with the front desk during their stay at many Hilton Grand Vacations resorts. This new feature allows you to quickly make requests and get answers to questions about your stay directly from our mobile app. The Front Desk Messaging feature will be available on the My Trip Dashboard throughout your stay at eligible HGV resorts. Travel easier tomorrow…download the Hilton Grand Vacations App today. Note: -This app will only be accessible by Hilton Grand Vacations Club Members, Hilton Grand Vacations Package Holders and Hilton
