Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
3.9GoSite’s complete business management suite for small businesses fits in the palm ofyour hand and allows you to grow your business from anywhere. Manage business texts,online reviews, appointments, payments, and your digital presence from one single hub.All products are modular and can be used as standalone solutions, yet work seamlesslytogether to create an easy-to-use, modern business management platform designed tohelp local businesses interact with their customers across the digital landscape.MESSENGERSmall and local businesses can provide heroic customer service with the ability torespond to messages in real-time, from anywhere.- Accept inquiries all hours of the day with autoresponses.- Respond promptly to customer inquiries through a single dashboard, creating satisfiedcustomers no matter where you are.- Never miss an incoming message with push notifications.- Keep all your communications organized in a single hub with messages from website,Google My Business, and SMS.- Sync with CRM so business owners always know who they’re messaging.REVIEWSReviews is a complete reputation management solution, letting a business manage andmonitor their online reviews.- Manage your online reviews from one single app. Receive push notifications when youget an online review on any major platform.- Minimize negative reviews by giving customers an opportunity to provide privatefeedback.- Get better customer insights with review analytics including total reviews and overallrating.- Get more positive reviews by instantly sending survey requests to your customer,asking them to leave you an online review.BOOKINGBooking brings the power and ease of online booking to any small business.- Reduce no-shows by up to 40% with SMS reminders of upcoming appointments.- Omnichannel booking allows you to increase your overall booking by providing aneasier path for customers.- Automatic confirmations and booking notifications make scheduling (and rescheduling!)hassle-free.- Keep everything conveniently in one place by syncing to Google, Outlook, or other 3rdparty calendars.PLACEMENTEnjoy a cohesive digital presence by updating online directories from one dashboard.- Ensure a consistent web presence by managing and updating all business attributesfrom a single dashboard.- Keep a fresh, relevant web presence by updating photos from mobile device.- Enhance SEO automatically by creating a consistent NAP.- Appear for the right categories by manually determining which categories to rank for onGoogle My Business.- Get an automatic boost for voice searches.PAYMENTSPayments is an omni-channel payment processing solution that lets small businessesaccept payments in-person, online, through SMS, or via digital wallets.- Get paid more, faster, with 1-tap payment requests.- Integrate with Bookings for an extra layer of customer convenience.- Get money in your hands faster with next-day deposits.- Take comfort in 100% secure, highest grade encryption tech available.- Keep track of payment history in the palm of your hand.
