Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
Ride in comfort in black cabs across the UK with Gett - the UK’s highest rated black cab app. Available to pre-book ahead of time or use on-demand, with an average waiting time of under 4 minutes in central London! Download the UK’s favourite black cab app and book a ride today! BOOK AN ICONIC BLACK CAB Get a spacious 5 or 6 seater, wheelchair accessible, family-friendly black cab door-to-door across London and major cities in the UK. 100% CARBON NEUTRAL RIDES Every ride with Gett in the UK is 100% Carbon Neutral - we offset every gram of CO2 emitted for the ones we're unable to reduce. You can also choose from Gett Electric to get an electric black taxi and Gett Green to make a £1.99 donation towards planting trees in urban areas with our charity partner. PRICE ESTIMATES Clearly see the price estimate for your taxi trip before you book it, with no hidden fees, and pay cashless directly through the app. PRE-BOOK & ON-DEMAND Book a ride ahead of time, or hail a cab virtually with on-demand booking in major cities across the UK. PERFECT FOR AIRPORT TRANSFERS Book a taxi to and from all the major airports in the UK, including London Heathrow, Gatwick, Manchester, Birmingham, and Glasgow. PASSENGER SAFETY At Gett, your safety is our priority. All vehicles and drivers are fully licenced, and you will be able to see all of their details before they arrive, as well as track progress from order to destination. Additionally, we offer a range of safety features such as driver ratings and ride sharing to support you on your journey. BUSINESS ACCOUNT Business travellers can benefit from extra vehicle classes, in more cities around the world! Book private hire vehicles using our partnerships with companies like Lyft and Bolt in the US, as well as executive cars. Ask us about opening a business account at gett.com/start. GET THERE FASTER Booking a black cab means you can beat the traffic by using the bus lanes - making taxi trips 3* minutes faster on average. REFER A FRIEND FOR FREE RIDES Invite your friends to Gett to earn up to £500 of free taxi rides! RATE & TIP YOUR DRIVER Give your cab driver a rating up to 5 stars and let other travellers know how they did. You can even leave drivers a tip directly in the app to let them know you enjoyed the ride! SHARE YOUR RIDE Let your friends and family know where you are on your taxi trip from directly in the app. CUSTOMER SUPPORT Have a question? You can reach our team in London 24/7 using the live chat from the in-app menu. Highest rated rider app source: Avg. Play Store & App Store rating as of Sept. 2022 Iso Accredited 27001 *Loudhouse, April 2017