Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
The Customer Feedback Solution is an application that allows customers to rate the services of a UBA group Affiliate at the branch level after being served. The feedback data is collected via a Mobile QR Code Reader. This is an android application that scans a QR Code, then pops up a form which the customer fills to rate the service.