Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.6
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Carousell is the leading multi-category classifieds and recommerce marketplace in Singapore, Hong Kong, Taiwan, Malaysia, Philippines and Indonesia that lets you sell and buy everything including fashion, luxury, mobile phones, books, toys, cars, motorcycles, home services (renovation, cleaning, movers) and more. We dream of a world where people instinctively sell their under-utilised items instead of letting them go to waste, and where others buy them as a first choice. Hence, Carousell was started to make buying and selling preowned items easier. To sell, simply take a photo to start listing on the marketplace and even start your online store. Too busy to list? You can also sell clothing, mobile phones, luxury bags and cars directly to Carousell*. To buy, simply search for what you want. Shop secondhand mobile phones, luxury bags and cars with a peace of mind by looking for Carousell Certified listings with the ‘Certified’ tag^. Also look out for listings with the ‘Buyer Protection’ tag and ‘Buy’ button# which allows you to make purchases directly on the app via secure payment methods with escrow protection and access delivery options with popular logistics partners. FOR SELLERS ★ Snap, list, sell: Create free listings with up to 10 photos to sell your preloved or new items ★ Start an online store easily with our suite of Seller Tools or run your business on Carousell with a CarouBiz subscription ★ Sharing your listings easily on popular platforms like Facebook, Instagram, Telegram and Wechat for more visibility ★ Become a trusted seller by earning positive reviews from buyers ★ Sell clothing, mobile phones, luxury bags and cars directly to Carousell (Singapore only, and Malaysia for mobile phones and luxury bags) ★ Access integrated delivery options with Carousell Official Delivery where you can drop off your orders or have them picked up from your doorstep (Singapore only) or 7-ELEVEN Cash on Delivery also available in Taiwan FOR BUYERS ★ Explore a treasure trove of unique, vintage and limited edition items ★ Customise your search with keywords for fast and easy discovery ★ Improve your home with available home services like aircon servicing, renovation, repairs, cleaning, movers and delivery ★ Shop secondhand mobile phones, luxury bags and cars with a peace of mind with Carousell Certified (Singapore only, and Malaysia for mobile phones) ★ Make purchases directly on the app with the ‘Buy’ button via secure on-platform payment methods, and enjoy Buyer Protection if your item doesn't arrive or is significantly not as described (Singapore, Malaysia and Hong Kong only) *Available in Singapore, and Malaysia for mobile phones and luxury bags ^Available in Singapore, and Malaysia for mobile phones #Available in Singapore, Malaysia and Hong Kong Terms of Use: https://carousell.zendesk.com/hc/en-us/articles/360023894734
